Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
Stacey was very efficient and helpful. I had some slight areas of paint off of my car and she polished one of the areas and ordered me a pen for the others to improve the appearance of my car.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Salesman was very polite, remembered me when I had last purchased a vehicle from the same dealership approximately 8 months ago. Not pushy at all and very understanding of what I was interested in.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
I have bought two cars from custom car care and each were great! The service and the friendliness of the staff were incredible. I know where to go for my next vehicle I the future. Dean was so helpful and awesome to work with. Definitely would recommend!
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Nathan was very responsive to email and got the details worked out easily. I liked having the VIN number and Carfax and multiple pictures of the car posted on the website so I could research it ahead of time. Like that they have a shop that examines the car for needed repairs ahead of time. It was in great shape when I got it.
Great vehicle at a great price
by Kris in edmonton from Alberta
November 6, 2018
Love everything about this truck except I didn’t get enough bells and whistles. The truck is a stock fleet model so bare bones, I should have put a few additions on when I bought it such as a remote starter
I gave a five star rating because Nathen Cerna was very helpful with explaining how they offer a fair price from the beginning... no hassels
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Friendly , professional staff. Great selection of vehicles. The salesman that worked with me had a lot of patience. I was undecided as to which vehicle I wanted. He remained focused on my needs. Will recommend to anyone !
Rugged yet refined
by Plr190 from Flemington NJ
November 6, 2018
The Silverado allows me to do what I need to do around my property. I never have an issue getting stuck in the mud. At the same time, it is comfortable enough to drive to and from the office everyday.
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Most comfortable vehicle I’ve owned.
by Kylenelson from Paradise, Ca
December 1, 2018
In 6’5 so the space a vehicle offers is a huge factor when car purchasing. The Silverado has ample room for my legs while still offering plenty of room for passengers behind me.
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