I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I love my amazing car so much !!!!!!!!!!!!!!!!!!!!
by Manuel Lois Rodriguez from Miami Springs
March 1, 2016
I went today to this dealer to buy a car, everybody was so helpful , everybody was so nice i really appreciated all of their hard work because it is really helpful.I swear if it was possible i would give 10 stars , because they are the best. I would really recommend this dealer to everybody who is trying to find a car , and trust you would really get out of there driving. I am so happy because i already have a nice freaking car, just thanks to them and their hard work ....... I love this dealer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I want to thanks Carlos Romero (Finance Manager) and Rae Torres (Sales) for the great experience that my family and I, had last weekend at Brickell Buick & GMC. They provide us with outstanding costumer service leasing the Acadia 2014. Carlos and Rae went above and beyond to provide us with the best deal possible for us. We came from Port St Lucie (2.5 hours away) all the way down to them because they were the only ones that give us the best offer possible in the market... Very happy with them and I'll definitely recommend this dealership for all my friends and family. Thank you guys!!!!!!! I just want to add something else to my review. When I said that these guys wen above and beyond, I meant it..... Last Sunday was Easter and I came to Miami from Port St Lucie. I need to pick up some floor mats for my new Acadia and Rae decided to come to the dealership (they were closed for Easter) on his day off, on Easter and wait for me to hand deliver me the new mats. I just can't find a words to describe the GREAT PERSONAL CUSTOMER SERVICE from Rae. You guys just won a loyal customer forever and a big fan for Brickell Buick & GMC
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Great service!! Everyone was so friendly and helpful. Sales Rep Fidias was excellent!!! He went above and beyond to help me find the car I wanted. He had answers to all my questions and truly made the experience of Buying a car quick and easy. Outstanding customer service all around!
Was a little worried about their internetprice and thought it wasnt true based on what other dealerships told me, but decided to go anyway and turned out to be one of the best experiences i have had purchasing a car.. ernie and the whole bomnin team made me feel at home and explained all their fees upfront and requirements..will definetly recommend to all
Maybe I could call but if that’s the case what is the use of the email inquiry.
I sent the Contact Me email inquiry 3 Times in 2 weeks and I have yet to receive a Call or Email from the dealership about purchasing the vehicle I’m interested in. I wonder what’s up with that?!
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