Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
Like New K2500 Regular Cab Silverado
by Al from Bristol, RI
July 19, 2018
Great truck, and this one came with many options for a regular cab. Harsh ride, but to be expected with an empty HD. Great truck so far. Feels lighter than it is.
I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
by Dave from Lagrange wy
October 6, 2018
This truck serves my purpose it is Avery comfortable to drive service department seemed very good and quick at taking care of my trucks needs to run properly
Drove from Lincolnton up to C&J after exhaustive search that took me from Lincolnton to Mooresville to Huntersville and Gastonia.Stopped in Hickory as well.Had my eye on C&Jonline.Read other customer reviews and the theme throughout was how they were treated by the folks there.Took a chance,made the drive and drove every truck on the lot.It was a tough decision.All I drove were in the best condition,clean and ran well.Von was more helpful in answering questions about the vehicles than any salesman on any lot anywhere I’d been.James and Von made the buying experience easy as pie.If you want a clean,well running vehicle it will be very worthwhile making the drive.Exceptional experience.Thanks guys! Best wishes
loved truck until the DEF system started failing!
by Retiree from fort smith, arkansas
December 15, 2018
After 120,000 miles the DEF system started failing, with the cost of this truck GM should correct this flaw which continue to plague many of the customers owning these trucks,
Allison was great to work with. I will come see her next time I am ready to buy a car. The drive was worth it.
Very unreliable truck.
by Animal Man from Frankfort, KY
October 22, 2018
Bought this truck new. It only has 60,000 miles in 7 years. Everything works fine except for the DEF system for the diesel engine. It's been in shop 4 times for DEF sensors and each time cost me around $500 to $900 dollars to get it fixed. I will not drive too far from home because never know when the sensors will break. Never buy another chevrolet diesel.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
Unreliable diesel truck
by Franks2006chevy from LOS ANGELES
December 9, 2018
The 2500 hd gas version is reliable. However the 2500 diesel version is unreliable. My father had a 2014 chevy silverado 2500hd with the duramax engine. It broke down often. He hardly used it for work. Mostly just for weekends to go out . Never pulled ,towed or hauled anything with it. The reason he finally got rid of it was after the fuel system had a problem and it ended up damaging the internal parts of the engine . Factory warranty paid $8k to fix it. Luckily it was still under the 36k miles. So stay away from these duramax engines. The only reliable duramax engines are the ones made in 2006 .
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
by Linda B from Brandon, FL
November 21, 2018
This truck had everything! From working hard to around town, great truck! Very comfortable and great towing. Would recommend the Chevy Silverado 2500HD every day!
I have to say they have an excellent internet team...they were not pushy like a lot of dealers are...I needed information and received it with no problems... I'm still looking for a certain vehicle at a good price...they are right in line on there pricing with other dealers....I would recommend talking to them and see if you agree...There EXCELLENT
Very reliable diesel pickup with plenty of power.
by Tony M from Versailles Mo
October 28, 2018
I like the exterior design & styling. Leather seats are very comfortable with power seats in the front and two driver memory for driver seat. Handles very well for the year model. I would recommend the classic body style models.
Eric got me a lower price, handled financing and all applicable paperwork... even called my insurance agent so I could drive it right off the lot. That's what I both expect and appreciate when spending thousands of dollars. Cheers!
Great truck. Excellent for pulling trailers!
by EmmT from Mansfield, OH
September 27, 2018
We have been using our truck for everything lately. Pulling work trailer, pulling horse trailers. It does a great job, and never lets us down!
This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
Has good and bad points
by einstein from Clarence ny
June 7, 2018
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Best truck I've owned
by Country Squid from jacksonville, FL
July 15, 2018
Besides the gas mileage being extremely low due to being a gas truck it was worked extremely well for my family. Pulled my camper fully loaded and the bed filled. On long drives was very comfortable not just for me but my passengers also. World but this truck again but might go for the Diesel upgrade.
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
Best truck out there.
by Smith2132 from Canton Ohio
October 13, 2018
Best truck. Best motor. The LML motor is a beast. The truck rides great. The interior is awesome. Everything works together great. Best truck that I have bought.
I just happened upon this place as I was out looking for a used car. I found exactly what I was looking for with the best price around, including Charlotte. Quick, friendly service. Once I made up my mind, the process was quick & easy.
GMC Has always met my expectations
by Stone farms from Ft worth, Texas
August 26, 2018
Great truck. Plenty of power to pull my trailers also a great looking truck. The interior is solid. This is the fourth hmm I have owned. Solid truck.
Dustin was very helpful and not pushy.
Very satisfied with the whole process.
Best Truck I've ever owned
by Satisfied in Arizona from Phoenix AZ
December 13, 2018
I love this truck! The dependability and power of the Duramax diesel is unmatched... and the Allison transmission makes it all the better. This truck served me faithfully for years, offers plenty of interior comforts and tows extremely well.
Great experience. Friendly staff, clean facilities.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
Well I hate to do this but I did give them several opportunities to earn my business but they failed. Response time was slow or none at all via email and when I asked for an appraisal estimate on my vehicle that I was looking to trade in, I never received one. I have moved on and purchased elsewhere.
Pound for pound worth every penny!!!
by Jcdunkle from erie
June 3, 2018
Rides great, handles excellent, will take on any job or obstical you put in front of it. Looks great and is very dependable. If you have the diesel it gets great mileage for your hard earned money!
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
Lot of comfort added 2017
by Alabama Chevy man from Guntersville Al
April 24, 2018
Ride is excellent for HD 09 like too have beat me to death my 2017 rides like a 1500z71 with guieter cab and power to spare
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Buy a Silverado you won’t regret it
by B from Ashton il
December 7, 2017
Love it ! This is the fourth Silverado I’ve owned and the first duramax diesel. Love the power and towing!!
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