Ok, so buying a new car, or in this case, truck is not my favorite thing. Was looking for a truck but not sure what I wanted. Talked to Timothy Johnson and he had me try a few. Luckily, there was a 2009 F-150 Lariat available that looked good. Spent a little more than I was going to (of course) but got a fair deal. When I pointed out some damage (bent bumper and cracked driving lamp, Timothy promised that they would fix it. Wrote it up and he was as good as his word. The fix looks great. The truck looks good and runs fine. I am happy with the deal. Would deal with Cardinal and Timothy again. Take care with higher mileages unless you pay cash. Almost had an issue with my lender because it was just over 150K. Not Cardinal's problem, just mine. The truck runs great and was well-kept.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Overal experience was excellent, nice staff and very hospitable. Great prices..my only negative thing to say is my Digital screen wasn’t messed up in the pictures online and then I came to purchase the truck and the screen was messed up..other than that I was very pleased with my purchase and with the staff.
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
He is very helpful and gave me a lot of suggestions,very kind, and answered my questions very patient. When I lost my only key to the car in the car, he helped me to contacted someone to help me open the door.
I have purchased three vehicles from this dealership, and i must say that I have always left extremely SATISFIED!!!! The Kelly and Kelly staff went above and beyond to make sure all my wants and needs were met! I have told all my friends and family to make sure to see them when searching for a vehicle. Yes, they do sell used cars but they make sure to make the vehicles are very clean and reliable! I love them so much and I will MOST DEFINITELY be back to purchase more vehicles from them!!!!!!
We could have not been treated better anywhere else from the second we walked in we were give space and once we were ready to talk to a Sales Rep they were 100% on point from the test drive of both vehicles to the sale and a follow up on how we are doing and enjoying our new Cruz. I recommend then for your next new Chevy if your from out of town looking for new car or truck.
I am 300 miles north of this dealership...I spotted the Silverado I wanted on their website....about 20 minutes later the bottom line deal was done. Lindsey..Casey...James C..and Jeremiah were great and very knowing of their vehicles. Dave O. delivered it....this was actually a somewhat fun experience....I read about John Hiester in a few articles and watched some videos. He has delivered on his word !
This has been fastest and greatest experience ever thank you so much! I Recommend JT Auto Mart 100%.I want to thank the staff of JT Auto Mart for delivering excellence.
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