Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
2nd one I’ve owned!
by Smalls from Columbia, SC
October 21, 2018
I personally like the older model better but great vehicle! I wish it had a little more trunk space but less than the Suburban. But very comfortable!
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
Luxurious and dependable
by Bmaekelly from Antrim, NH
December 17, 2018
This car is an extremely luxurious vehicle, & dependable. Only problem I’ve had is the emergency breaking system failing. Repairs cost $1600 and it is Notorious In this year. There should be a recal since it is an safety hazard, the breaks can fail a any point if not repaired entirely.
I came in to trade my car in for another model and the staff were extremely helpful and easy to work with. The environment is NOT the crazed rush of a big dealership.
I recommend Hollingsworth to anybody that is in the market for a car.
Great family car - comfortable, quiet ride.
by Go A’s from Oakland, CA
September 29, 2018
Good performance, easy to get around. Interior roomy, spacious. Good gas mileage for size of vehicle. Cargo area small but removable seats helps. Like upgrades on LTZ version.
Awesome prices. Customer service was great. Totally recommend this place.
Great vehicle and very reliables!
by Small block mafia from Jefferson City Missouri
January 3, 2019
I absolutely love my Z-71 Tahoe. It is fun to drive and has never given a moments trouble other than routine issues that are expected given the mileage or time. If the new ones didn’t look like a toaster on wheels I would consider a new one. If the new trucks didn’t look like the tail end of hard times I would likely buy one of those as well. Truly disappointed with Chevy! Been a bow tie fan since 1967 and it saddens me to see the company finally lose what I have always considered a superior design and timeless styling fade away. HD trucks are hideous for 2019! Can’t imagine them falling in sales just based on appearance. I am done with GM after 45 years of ownership.
Had a blown tire. Replaced two tires. Great service
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Beautiful car, but underperforming drive train
by Yeesh from New York, NY
October 17, 2018
Given the large V-8 engine, car feels sluggish to me. I also drive a Silverado/ same engine, similar weight, but different transmission. Much more responsive. Car accelerates directly proportionate to the amount the pedal is applied. Not so with Tahoe. Have to assume different transmission to blame.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Always a chevy owner
by Happy Customer from Hattiesburg, MS
October 10, 2018
Happy with the space,comfort and smooth ride. My husband and I both LOVE the style and looks of the Tahoe! Brand new seats help make this car even more luxurious!
Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
I had two issues with the car I was purchasing one cosmetic and the other a part that wasnt working right, I made it known to the sales man before I started with the process but they only choose to fix the part regardless of the fact that the car was priced $800 above the recommended cars.com price. Other than that the process was pleasant.
Love the car
by Brandon D from Atlanta Tx
January 10, 2019
I love this vehicle was just ready to upgrade . Runs drives great no issues love the vehicle . Ready to sell an let it go.
This is the first year I have purchased from rocky mount.
by jeepwoman from DealerRater.com
December 5, 2018
My man bought a 2019 Cherokee Jeep. I was so impressed with his Jeep, the next week I bought me a 2019 Jeep. Jasper Whitaker, the salesman was quick and done everything possible to get us approved. I am very satisfied with my purchase.
Another chevy another issue
by beachmom71 from mt vernon, KY
October 15, 2018
After last Suburban, so MANY issues we swore off CHEVY. But its who we are & went w/Tahoe this time. 1st. it was Oil sensor issue, Liftgate stopped working (only used it on occasion) now interior lights (2nd/3rd row)continue to flash as we drive down the road. This may turn out to be a bigger money pit than the burb! Don't really expect this many issues with a $50,000. vehicle. #disappointedagain
This is the third car I have purchased from Rocky Mount Chrysler Dodge Jeep. These guys gave me a shot ! They provide quality customer service and work hard to get you into a payment that works for you. I wouldn???t buy a car from anyone else ! Brad Dawnson is GREAT 👍🏾
Very spacious and has everything I need
by Rolltide2019 from Mobile, AL
December 3, 2018
This vehicle is very reliable and meets all my needs as far as space and capacity. I think that I will be making a purchase very soon.
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
A very nice SUV for the price.
by JB from Rapid City , SD
October 22, 2018
This SUV met all of our needs. Low mileage with all the options we had in mind. 4 wheel drive, new tires, second row bench seat, rear seat blue ray DVD.
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
by Tim from Delavan
January 8, 2019
Good fit for me. Love the vehicle. Good towing package. Controls easy to operate. Seating fits my needs. Exterior looks great. Sales staff very good.
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