Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
We went to Smart Honda after doing research on the right vehicle for our needs. We decided on the Honda Pilot, but were unsure on what trim level to choose. Our salesperson, Syerra Niday, was great to work with. She helped to explain the differences, and did not try to sway our decision to the higher priced model; rather helped us to explore the differences to make the right choice. Although she is a new salesperson she worked hard to get all the info we needed. We're very satisfied with our purchase and very happy to have worked with Syerra.
I knew going into the buying process that I would be taken care of at Bob Brown but they went way above and beyond to make sure my truck turned out perfect. I at no point felt I was being sold something, I really feel like I was hanging out with friends picking out my perfect truck. Not to mention the deal they gave me was above and beyond amazing. I strongly recommend them for both sales and service!
I had the pleasure of purchasing a 2018 Traverse from David Turner and would HIGHLY recommend Mr. Turner and the dealership to anyone looking for a new vehicle. I drove from Manhattan, KS to buy this car and the trip was well worth it. Mr. Turner was very pleasant to work with and the price and conditions of sale were exactly as he had stated. I worked with Joe Myers for financing and he was equally as pleasant and competent. Would definitely drive to Iowa again for this type of professional courtesy.
Bought a used 2017 Chevy Volt On-Line. The salesman was super helpful, answering my questions, sending me pictures & videos and relaying my 'best offer' to management. Once the deal was struck, he supplied the necessary paperwork, had someone pick me up at the airport and they got me in and out in less than an hour. You won't find a better, less stressful buying experience anywhere than Bob Brown Chevrolet!!
Tiffany was great, professional and wonderful to talk to. And even though, ultimately I didn't buy this time, because of Tiffany I will definitely consider Bob Brown in the future for my next vehicle. I apologize if I misspelled her name.
The service department and all departments went over and above!
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