My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Very attentive staff, they answered all of our questions. The salesmen especially Mr. Joshua were not pushy and continued to work with me to make sure the purchase was to my liking. I would highly recommend this dealership!
Antonio was a great sales person. He handled the deal by phone from out of town and took care of all the changes that needed to be done in the garage before we arrived. The job was done on time and complete. It was a hassel free experience.
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
My sales rep was David Rabias and he was very professional, patient and helpful throughout the entire process. I would recommend if you are looking for a new / used car to reach out to David Rabias and see how he can help you too.
Folks were nice and knowledgeble. Unfortunately i asked for a loaner pick up or a large SUV and was stuck with the smallest Buick SUV that i'd ever seen.
Not the dealers fault, but there is still a tapping in my Duramax engine that they say is normal, this is the noisiest Duramax i've ever owned, and i've had 5 of them. All the others were a pleasure to drive with plenty of power, this one is pathetic. The only reason i'm keeping it is because the new Ford front ends are ugly, as soon as Ford changes their headlights i'll be getting rid of this GMC and going back to a Ford F250 King Ranch. It's very doubtful that this will be published but as stated below, you have my permission to publish.
Service department is always helpful and professional. Don has always been helpful.
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