We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
Very straightforward Chevy Volt lease transaction with Peter mostly over the phone, and also all around great customer service. Jeff was also great handling financing details, found incentives and ensured a smooth process and fair pricing.
Overall, I would certainly recommend and look forward to a good relationship with H&L Chevrolet.
Dave Pollack and Sales Manager Lou were absolutely terrific. From a customer service perspective they make the car buyer or leasing experience an absolute pleasure - and hassle free. As a family, we've purchased and/or leased three vehicles from H&L and will continue to do so in the future, thanks to people like Lou and Dave.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
Ricardo Nelson was a pleasure to work with he was knowlegable,good humored,patient and efficient He answeredll our questions without pressuring uso.We were especiallyvpresaes worth the way he expedited all our paperwork work as quickly and painlessly as possible
Genuinely nice people. Want the best for you and willing to go up and beyond to make your experience easy and enjoyable. Very understanding, flexible and non pushy. Makes it easy for the working man with little time.
Excellent service I walked in with not high expectations but my salesman Chris Jones did everything in his power to put me in a new car even though my credit isn???t the highest he worked with me and I was able to walk out in a couple hours with a brand new Camaro
Keith 'the wizard' William's made the experience special
by Wondercar from DealerRater.com
April 15, 2018
Clean bright open sales room. Cozy but complete. Excellent use of computers to assist in teaching. Keith Williams took most of the time listening, refining, educating, and helping us get the SUV that best fit our needs. Excellent knowledge of the Chevrolet and other GM lines. Our Traverse LT- leather, perfectly meets our family needs in this exciting chapter of our lives. The financing and closing by Omar Azizi was transparent and honest. We feel well taken care of and look forward to a lasting relationship with Keith William's and the dealership.
Ricardo Nelson is "The Epitome of professionalism with a personal flair". He was knowledgeable, informative. He such a pleasure to work with. We are forever grateful for his kindness in assisting us with our purchase!
We have been using this dealership for the past 6 years and they are always very professional. Don't expect any hard sales tactics or paperwork games.
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