I was not sure what kind of car i wanted but i Knew i...
by dalepwilliams from DealerRater.com
July 2, 2018
I was not sure what kind of car i wanted but i Knew i needed a van. Juan took the time to go through each one and show me features that i may like or dislike. For an old timer like me, it sure was great to see a nice young man take the time to help me out. I've been buying at Go for years now and the way I get treated there I sure will be back.
Buying from CarMax was by far the easiest car purchase I ever had...I knew what i wanted before hand. Even when i changed my mind and went with a different Mazda3 in a different location...getting it delivered with easy as pie...No wheeling and dealing, no running back and forth to a "Finance Manager" for approvals, and no stare down matches with the salesperson. I filled out the paper work and it was a done deal. I will be shopping there again whenever it is time for my next car. I am happy with my purchase.
So I acquired about a car an when I called the company they were more than helpful with giving me directions an a number to another one of there lots to find the car I wanted, and apon arrival I was treated with good customer service an the dealers new a lot of the Carfax on the vehicles i asked about.
Sam is awesome! He is working hard and get what I need to fit my budget payments!! When My wife and I come in and felt welcome! This is my first time with a small business dealership! They are great place to buy a new vehicles! I live 25 miles away and it is worth it!! Thanks again for all you do!!! :)
Great experience with Matt who was very experienced, knowledgeable and patient with helping us navigate the new Chrysler Pacifica. Sales process was rough with little negotiations. Service department has been great although they need complible courtesy cars for families (I.e pacificas, ram trucks, etc.) the interior of the delership could be expanded to offer up to the date amenities that the competitors offer.
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