Used Chrysler for Sale in Buffalo, NY

My 20 year old son recently purchased a 2014 Ford Escape Titanium 4x4 with 15,090 miles on her. From the initial call, scheduling a road test, communication and follow up by the Basil Ford dealership professional staff before and after the sale, along a REAL FORD CERTIFIED 100,000 Miles bumper to Bumper Warranty at a fair price and the ability to negotiate a great price on the Titanium was the best experience at a dealership in over 4 car dealerships experiences. Oh the best of all 1.9% financing. Basil was great from Bill to Tony to Mike our sales person. I found the only dealership we will do business with moving forward, Basil Basil just great deals is the real thing !!!!! Keian & Claude

I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.

Stopped in this morning to get the works package done, was in and out in under an hour, very quick and convenient with friendly attentive staff

car's broke and they can't seem to fix it, car had been in the shop for 3 WEEKS twice before that in March and April

I get teased a lot because I am a senior citizen without kids. Many people relate minivans as a family vehicle . We’ve traveled long distances and it is very comfortable. I see seniors driving them all the time. I would buy another one .

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car has been awesome. Very spacious and comfortable interior. Fun to drive with the Hemi under the hood, but still practical in the Minnesota winters with the AWD system in it. Car never let me down.

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

This car is great to Uber/Lyft with because how spacious it is customers don’t feel cramped or crowded. I am glad I made this purchase to make extra cash.

I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.

The Town & Country is a nice upgrade from our old Dodge Caravan. Base model comes with premium features to keep the driver & passengers comfortable.

Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.

The moment I drove off the lot with my 2018 Chrysler Pacifica - I didnt relies the ticking, knocking or flutter noise in my engine until I turned down my volume! I hear it all the time!!!! Ive had it checked more than 5 times - actually today 4/15/2019 the SHOP FORMAN told me its normal????!!!!!!! NORMAL????!!! Ive owned 3 vehicles and Ive never heard anything like this??? Thats not NORMAL CHRYSLER!!!! FIX THE xxxx PROBLEM!!!! Im paying for a noisy engine noise and I was told to turn my volume up to disregard the noisy engine... WOW THATS AMAZING CUSTOMER SERVICE!!! IM NEVER BUYING ANOTHER CHRYSLER!!!! They have proven to me that money is all they care about!!! I miss owning a CHEVY!! Never had this problem and even if i did they would fix it!!!!

This car is a fantastic family car and holds everything you need for the family vacation and sports. Stow and Go is fantastic - roof rack if for your summer and winter sports equipment.

Kristen Lawrence was there for me. Our 2017 Buick Encore was accident totaled because of other driver error. Encores six airbags activated and saved my life. There was no other choice for a replacement car other than the Encore. Thank you Buick! Thank heavens our sales Rep. Kristen Lawrence was by my side helping me with a replacement car. Kristen took hold of my families painful situation by initiating leasing financing while working with Christian Devine both being true professionals, allowing me to sign and drive in only a few hours thus making it a painless experience. Kristen is truly a person who cares about others and represents West- Herr very, very well. Thank you West-Herr Sincerely Dona Sweet

This van has everything we wanted and a whole lot more. We wanted backup camera, navigation, power passenger seat, leather interior, not black interior, not dark exterior. It rides and handles like a dream.

Ok so believe me when I tell you, this dealership is top notch! I am far from an easy person to please, trust me now with that said , KEVIN, TED & The shuttle service guy( I truly apologize that his name is escaping me right now) I cannot THANK,YOU guys. & everyone there today enough for turning my disaster of a jeep situation ( 2 days dealing with numerous individuals 98% of which were not helpful@ all, none of which are associated with this dealership/service dept in any way) Kevin & Ted went ABOVE & BEYOND to make my fiasco into a smiley happy ending , my Jeep serviced & back in my driveway , the whole time with smiling faces & wonderful,kind, courteous attitudes & I cannot THANK YOU GUYS ENOUGH! & "Shuttleman" as I'm calling him (hey guys hey needs a cape , lol!) ,was just as friendly & courteous as could be as well. Seriously, if your reading this & other reviews wondering if you should use these guys , stop wondering & call the # , you'll be glad you did , I know I am & I will NOT take my jeep anywhere but here for as long as i own it.

Great car lot of style, leg room and power true luxury, look forward to many stylish comfortable driving years. Good gas mileage for a full size vehicle.

This car is wonderful! We have a family of 7. It has tons of storage and room for everyone, even my teenagers. It is stylish so even though it's a minivan, I don't feel like an old lady driving it. I absolutely love it!

PLENTY OF SPACE, GREAT FOR LONG DRIVING, RADIO SCREEN CONNECTS TO CELLPHONE ALLOWING TO LAUNCH YOUR OWN CELLPHONE APPS. THE BEST BLUETOOTH DEVICE ON A VEHICLE WITH VOICE RECOGNITION, PARKING IN REVERSER ASSISTANT TECHNOLOGY INCLUDED AND MUCH MORE FEATURES. THE ONLY REASON FOR SELLING IS THAT I NEED AN UPGRADE TO A 250 DIESEL PICK UP TRUCK FOR HEAVY LOAD.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

Inside the seating room is bigger than our towncand country which is great. 2 design flaws i feel and a lot of others do too online is #1 the headrest for mid seating is not good for child seats..very hard to remove head rest and they Do NoT adjust at all. Its an issue for families, #2 the gear switch knob is poorly placed as anyone who uses volume on radio could easily flip it into lower gear or neutral and i see that as safety hazard . Overall besides thise two things i still would give the Van 4.5 stars for everything else. Really is a great purchase!

Absolutely the most stress free car purchase I have ever had. Jeff and Kayla were so helpful and honest and down to earth people ever. The process was so easy and smooth. Would never go anywhere else.

Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.

I am sorry that some owners have had problems. We have owned a Town and Country seven years before the Pacifica. I thought the Town and Country was about as good as it gets. But, wow, the Pacifica is better for us. We are both 77 years old and it suits our needs perfectly!

Five stars for West Herr Jeep & my salesman Cal Tobias! My experience all started about a month ago when Cal helped me lease a 2015 Jeep Renegade, which I absolutely loved. Fast forward to last week Tuesday when I was involved in a terrible car accident, where a semi totaled my brand new vehicle. Now today, Cal helped me again by getting me into another Renegade. My new car could be my last car's twin and has every amenity I had before. I cannot thank him enough, and truly hope he will be recognized for the exceptional service he provided me with. Thanks again Cal!

Have owned Caravan before and it fits our needs now and in the future. Has comfort we want when traveling on a vacation trip to Florida.

Adam went above and beyond trying to get me into my new 2017 Jeep Wrangler. I had a Wrangler before and traded it in for another car, after a month and a half I traded that car in because I missed the Wrangler I had earlier. I am beyond happy with this purchase and I'm glad I came to West Herr. When my daughter needs a car I will be sending her to Adam because he goes above and beyond for his customers.

A great low mileage used vehicle. Stylish and comfortable. The advanced tech package is great. The kids absolutely love the entertainment center and heated mid seats.

Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.

I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.

Used only for long distance vacations.NO local driving. Ride & comfort is best i've ever had. Fit & finish is excellent. With 6cyl/8sp auto, In "cruise" at 65 over 3 days , rolled into Boise, Id at 41mpg ! NO, i wasn't drinking & I don't do drugs. Many popular car mags at this time are down on Chrysler. Recent Consumer reports has is down as "avoid". It IS very high tech with all its electronics and i have to admit that has me worried for the future but at this point @ 24,000 miles it has cost me nothing but gas & oil changes.

Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!

Great van with all the bells and whistles. Engine sounds good. Great value for the money and couldn't ask for better reliability so far. Awesome.