I thought I had a flat because my car was driving rough and it was all over the place. Anthony Nicholas was very helpful going over all the items needed on the car. The pressure was low in all the tires and it was out of alignment - which wore down the inner and outer parts of my two front tires. I decided to get all new tires because I've always had problems with these tires. Anthony was very helpful in giving me my choices. I also had several coupons and he went over with me which one would save me the most money. He went over that it covered 'services' and went over what is considered a 'service' - he also figured out the dollar amount that it would save me. I really appreciated the time and patience he had to go over everything with me. I also had my car cleaned. It was nice having a clean car when I picked it up. The courtesy van driver - Jimski was also very interesting. Everyone in the van enjoyed the conversations with him and the topics had a wide range. I personally enjoyed his stories about traveling. It felt great getting into a nice clean car that drove smoother than it had in years. The entire experience was excellent.
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
I worked with Sheryl Falco and she helped me trade in my car so I can get into a new one. The new car price was also fantastic and definitely beat their competitors prices. The process was easy and couldn't be happier. I would definitely work with her and the dealership again.
Kathy was so patient with us as we navigating helping our daughter buy her first car. It was such a wonderful buying experience that we went back to Kathy to upgrade our current car to a Jeep. Lots of knowledge, friendly service and patience from Kathy and every Ferman employee we encountered made this the very best car buying experiences of our lives!
A great dealership to deal with. They give you a great price, no pressure, no back and forth with this offer, that offer, "my sales manager said....", NONE of that - just an easy process. My husband and I were very comfortable dealing with David Cooper - outstanding individual! We found this dealership online, saw the car we wanted, color and features, made an appt., arrived for the appointment, and within 30 minutes the deal was done. Outstanding price. Drove from Citrus County to deal with Ferman Chrysler - well worth the trip.
Everyone we spoke to at the dealership, especially Anas and Chris, were very patient and professional. It was truly the best vehicle buying experience we have ever had. I will highly recommend this dealership.
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