I literally recommended my friends by a volt from your dealership because not only do i love my car (i'm on my second Chevy Volt !) but also becusae of the excellent sevice dept and they are open very early and stay open late at night !
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
We were very happy and satisfied that we went to auto nation in Cerritos Lexus especially when Mr. Alcantara helped us... His very good and so helpful ... We will recommend him 100% to our friends and family
Thank you Lexus Cerritos Job well done
I was not ready to buy a new car; I bought a ford Fiesta from Cal Worthington of Long Beach 3 years ago and I really loved that car. A few weeks ago someone TBoned us and my poor Fiesta paid the price.
I needed a new car.
I went to Worthington of LB because they gave me a chance at a car when no one else wanted to. I was right to go there. I was treated with respect, Armando was great not pushy, and direct with questions and answers. I told him which car I was looking at and he got it ready for the test drive; by the time we were back I knew I wanted this car. The paperwork was fast and off I went to meet Joe. Folks ask for Joe M. He was working that papaer work and got me a nice discount. He did not try and sell me anything I did not want. After the car accident I learned that GAP is good to have.
I had my sister drive me and Joe said send her home you are driving home. Armando C and Joe M make A great time. I have the Focus now and I'm actually really enjoying the slightly bigger car.
No I was not ready to buy a new car but l needed to. I'm glad I went and met these two guys; they made the process easy and pleasant. Thanks gents!
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Place is not the best looking, however Jay was more than helpful! He was not pushy on trying to sell a car, rather than what is best for me. Convinced me to hold on to my car for few more years to not go negative on equity and then buy. Great man, truly helped me even though he was losing a sale; much respect.
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