Used 2022 Dodge Durango for sale near Cold Spring Harbor, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

I worked with Jesse and Jimmy and they were excellent. Jimmy went above and beyond to ensure that I got the car of my dream and the best protection needed. I couldn’t be happier! I definitely recommend this dealership.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

They respected my decision-making process, giving me space when I needed it but being available when I had questions

I have always thought of the Durango as a sharp looking automobile. I had recently traded my 2012 Camry for a 2023 Camry but soon became tired of climbing out of the car, so I looked for something I didn't have to climb into, nor out of. The 2022 Durango GT+ (new) was the ticket. It had the ingress and egress I was seeking, the amenities the 2023 Camry XLE had, and the space to carry my two dogs, as well as people passengers. The vehicle is AWD, gets about 22mpg commuting to work, and around 25-26 on the Interstate and other highways. I love the quiet ride, the smooth suspension (yes, in town with crappy city streets and intersections it isn't as smooth as the Camry). The Pentastar V6 is our second experience with the engine which has never failed or had issues. The leather seating is comfortable, the AC works well, though the old R-34 was a better refrigerant. The UConnect 5 / 10.1 system with navigation, SiriusXM, etc is great, I just wish it had a CD player, yeah, I know I can stream, BT, or aux it, but I do like to play my CD collection too, without having to rip the music onto my phone... I'd buy it again!

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

I FIND THIS VEHICLE TO BE RELIABLE, GREAT PERFORMANCE, EASY TO OPERATE, NICE INTERIOR AND VERY COMFORTABLE. THE PRICE WAS AFFORDABLE AND HAD MANY OPTIONS. I DEFINITELY WOULD RECOMMEND THIS VEHICLE

I had the best experience ever when I was looking at the 2021 challenger. Briana was very helpful besides the rest of the team there. Thank you very much love this car

I have been a customer of Security for close to 8 years. Ray has always been kind and helpful. Would definitely recommend coming here to purchase or lease a vehicle.

I am very happy with the service that I have received at this dealership. Natasha, Tom and Jonathan are the best. If it was't for Jonathan when I came for my oil change I would not have known there was a recall on my car. Natasha is so friendly and helpful.

Fabian y Shania hicieron un gran trabajo. Me ayudaron y fueron más allá de comprar mi Mitsubishi 2023. Dios los bendiga chicos.estoy enviando mi auto a ecuador

Wonderful time working with their staff! They were friendly, kind, and outgoing! Purchased me new Jeep Gladiator with them and I can't wait to work with them again!

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

I brought a 2019 Mitsubishi Mirage ES back in 2019 from Jason. The car will finally be paid up by October 2024. This car has never had an issue. Probably 5 flat tires in a 5 year span. I would definitely shop here again. I was in and out, even with poor credit. They work with you.

The experience was good and the sales representative was very helpful. I would recommend Victory Mitsubishi to others looking for a vehicle to purchase.

Eastchester is my go to dealer. They are organized and to the point service is the on point

Sammy was very helpful and kept me informed throughout the service process. Definitely a great experience.

Smooth process, friendly staff, and unbeatable finance rates. I'm a satisfied customer with a great new car in my driveway. really happy with this company!

I can't thank the team enough for their excellent service. The low finance rates were the cherry on top, making my purchase even more delightful.

I am very happy with mitsubishi service, everyone there tried to help me immediately and really thanks I will recommend you to my friends!