They made us an amazing deal and helped us in getting out of an upside down loan. Not only did we lower our monthly payment, our gas, and insurance....but we have essentially canceled out a little bit of negative equity. The finance department was very professional and pretty quick. Now I know having extremely good credit helped us, but without a hand from the team at Alexander we'd still be where we started. . I would not hesitate to make the drive to their dealership again. Thank you guys for a great experience. I love my new car!!!
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
I'm so excited about my recent purchase I want you to feel the same abou your purchase as well. Thanks again guys. You all are the best.
This vehicle suites our specific needs
by bwperreault from Prince Albert, Saskatchewan
November 12, 2018
We needed a vehicle with enough power to pull our trailer and have enough interior room for an electric scooter. Does what it has to do. There is very little storage in the front console and the paddle shifters and phone/uconnect buttons need a way to shut them off because I am always hitting one or the other while doing my initial turn out of the drive in reverse.
Wonderful customer service. Every eager to helpme.
by Yolanda M Hughes from Anaheim
September 30, 2018
Great customer service. Chris was very friendly and very eager to help me with a sell. absolutely no pressure whatsoever it was a great experience
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
I literally recommended my friends by a volt from your dealership because not only do i love my car (i'm on my second Chevy Volt !) but also becusae of the excellent sevice dept and they are open very early and stay open late at night !
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
New Dodge Owner
by RichAK from Anchorage, AK
December 31, 2018
This car has met and exceeded my expectations. I have become a Dodge fan and have no regrets. In comparison to other vehicles of this style, I feel it’s a true value.
I had an amazing experience as a first time new car buyer! Thank you Cristian our salesman who was efficient, caring, and definitely understood what car we were looking for. I absolutely love my Jeep. Cristian followed up with us after our purchase to ensure we were happy and satisfied. I highly recommend this dealership, everyone is so professional. Jacob the manager was also amazing. Thank you!
Nice clean vehicle
by George from Havre De Grace,Md
December 28, 2018
Met all of my family's needs and we love it and the dealership. Great experience and great people at Apple Auto of Elkton. Thanks again.
Bindi is a magnificent, patient and well-meaning person. I would not hesitate to recommend him as a fantastic go-to employee that really gets along with understanding people and customer satisfaction. FIVE STARS FOR HIM. EASILY....
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
Still didn't fix my car still having same problem. I'm not going back to have my car repair there.
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
Ned was very professional, Very Transparent explaining estimate in detail. Will definitely return for future service. I came in to get recall completed as well as Oil Change & Tire Rotation. Was able to wait, Work was completed in no time !
It's almost 2019 and nothing out there is better..
by Mopar love from Nashville TN
November 10, 2018
Best SUV hands down! Only others that can compare maybe the Mazda CX-9 and luxury manufactures Mercedes,BMW,Audi,etc.... I usually trade every 3 to 4 years but just not ready yet. This 2015 Citadel still excites the whole family so....why trade.
Needed to buy a new Jeep and they had good pricing. Once getting there we received awesome service and not high pressure. We were helped by Albert Munoz and Joseph Issac and they were great. No high pressure and very honest. One of the best experiences ever buying a car.
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
David in service is really good At customer service and makes sure your vehicle gets whatever it needs to keep you going I highly recommend there work
Very good for what it was design to do.
by devo340 from tulsa, ok
December 9, 2018
V6 has good power, the 8 speed auto perfectly matched for the engine,
Great ride, even with 6 adults.
Decent fuel mileage.
Great comfort level.
I would buy another one.
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