I honestly haven’t even bought my vehicle yet but after Speaking to kat mason my decision is made. I was planing on buying my car somewhere else but after I spoke to the staff at Scott Evans I decide to take my business there instead. They called me first thing in the morning to get more information about what I was looking for and I know when I finally get my vehicle I’ll be satisfied with my decision again thank you to kat mason for providing such an amazing service just on the phone I can’t wait to meet her in person.
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Amazing team focused on the customer service and experience
by angelaw from DealerRater.com
December 5, 2018
My second visit for car maintenance to this facility and the entire experience is based on technology, the best trusted service, and my experience as a customer. They understand that leaving your car for maintenance is second only to going to the doctor and they make it as easy as possible with lots of ways to communicate and address questions and concerns. Visibility to my bill is much appreciated and there are no concerns from booking to the appointment to calling me with updates to paying my bill that wasn't easy and trusted.
I bought a lifted F-250 Platinum from this dealer last night. The whole experience was awesome. Due to my work schedule I couldn’t make it before closing time, but the manager Travis got all of my financing done ahead of time and stayed after hours to wait for me and had all my paperwork ready. I literally just showed up, test drove the truck, signed my papers and I was out of there. These guys go above and beyond, and that’s hard to find in this business. I’ll definitely be back next time.
We had a unique situation, too detailed to cover here.
by Margie from DealerRater.com
November 26, 2018
Again, our situation was unique. But Jimi Skibinsky and Riley Patton were great. Dylan's help was greatly appreciated and even fast talking George Waddell in the finance department was great. Of course the payments were higher than we wanted them to be, but then again I am quite sure most people do not get the exact payment they want. But we did get the exact truck we wanted. :)
I was weary of this dealer because of the younger staff and odd location, but I’m extremely satisfied with my purchase. I bought a 2015 F250 and not only was the truck exactly what I wanted, but the buying process was easier than anything I’ve ever experienced. No back and forth BS or Runaround at all. I was literally in and out of the dealership in an hour..financing and all. It was unreal. Reed and Johnwere awesome and the Manager Travis was super cool to deal with. I’ve never felt so good about buying something in my 20 years of buying cars. If I could give these guys 100 stars I would. Thankyou so much for such a great experience!
I did not purchase my car from the dealership, but their Service Dept has done all service on my car. Very easy to schedule online and they are very prompt on servicing my car. The entire staff is kind and courteous, and they take the time to explain my options and address all concerns.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
Best customer service I’ve ever recieved at a car dealership. I came here for an F-250 and I’m glad I didn’t go anywhere else. Top notch trucks from top notch people.
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