Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 15, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Blacktop Model is the BEST!
by Creiy from Akron, OH
September 14, 2018
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
Nice clean vehicle
by George from Havre De Grace,Md
December 28, 2018
Met all of my family's needs and we love it and the dealership. Great experience and great people at Apple Auto of Elkton. Thanks again.
Anthony, I can't thank you enough for making my experience in buying a car such a pleasure. You are very knowledgeable, helpful and enjoyable to work with. A very satisfied customer Alicia
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
As usual I come in and get great. Service. Cat is a good person actually helping secure a loaner car and Angela making my appt and getting me in again.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Greg Ifill was my salesman he was the most pleasant and knowledgeable man I came across after visiting 3 other jeep dealerships. I bought the car for my daughter and he help us in ways that when far beyond the scope of a car salesman. It was truly Rev elating. He has a customer for life !!!!
New Dodge Owner
by RichAK from Anchorage, AK
December 31, 2018
This car has met and exceeded my expectations. I have become a Dodge fan and have no regrets. In comparison to other vehicles of this style, I feel it’s a true value.
Not only do i highly Recommend this dealership but also salesman Alfredo. Very helpful and knowledgeable about the vehicles and products being sold. Alfredo made this an extremely pleasant and easy car buying experience.
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
Mike Hahn was a amazing guy. From start to finish he was there for me. Very Pleasant and eager to help in anyway possible. Made the truck buying process easy. Mike and Merrick Dodge Jeep is my only place to use.
I really like this car!
by DavidWCan from Washington, DC
January 18, 2019
I have owned upwards of a dozen vehicles in my life. THis is positively my 2nd favourite (#1 was my Tahoe). Rugged, reliable and enjoyable to drive.
Fernando is a phenomenal salesman, he is honest, patient, and thorough. He made our buying process beyond graceful. My family and I will be lifelong customers.
This vehicle suites our specific needs
by bwperreault from Prince Albert, Saskatchewan
November 12, 2018
We needed a vehicle with enough power to pull our trailer and have enough interior room for an electric scooter. Does what it has to do. There is very little storage in the front console and the paddle shifters and phone/uconnect buttons need a way to shut them off because I am always hitting one or the other while doing my initial turn out of the drive in reverse.
the service in the shop is very good and the service people are very nice. I recommend the shop and dealer ship to everyone they are the best
Full of space and sturdy
by Nicole86 from Hanover Park
January 18, 2019
This car met my expectations. It has enough room in all sections for each person. I just wish the trunk had more room. The console isn’t too attractive but it’s convenient. The auto start is great and the turn dial shift is different and I like it.
Aliea was a pleasure to work with! She???s extremely professional and helpful. Most importantly she???s focused to address all your needs and concerns. I traveled from Central New Jersey to Security Dodge - such a great experience.
Most perfectly designed vehicle I have ever owned
by Milan's Durango from Goodyear AZ
January 30, 2019
My 2013 Dodge Durango Sport exceeds my wife's Buick Enclave in overall design, comfort, dependability and performance. While I like the Buick Enclave very much, and she is on her second Buick Enclave, I have remained a huge Dodge Durango fan. This is my second Durango. The ride is second to none. It is quiet, roomy, powerful and filled with luxurious appointments that fit this 60 year old body like a glove. The Dodge Durango is the most perfectly designed vehicle ever created in my humble opinion. Driving a Dodge Durango sometimes makes me feel like I've earned a reward for all of the crumby vehicles that I've had in the past.
Great sales team over at security Dodge will definitely recommend others to go purchase from them. Sales people were helpful and knowledgeable great job overall
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
This review is so close to five stars, but I was slowed down at first by an inattentive and unhelpful salesman who I won't dwell on, or name here. I was saved by Business Development Director, Michelle Scalise. Michelle listened to my issues and dealt with each one in a thorough and fair manner. She taught me some things about the vehicle features that were behaving in a way that I didn't understand and she provided remedies for the legitimate failures. Everything is resolved now and I am thrilled with my purchase and would shop at Security again for sure. The guys in service and parts were patient and helpful and even the valet was a gentleman.
Love this suv
by Judy Bates from Caro mi
July 31, 2018
Best suv I have owned!! Great buy!! Rides great and is roomy!! I could not have asked for a better vehicle!! You will not be disappointed in this car!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great so far just bought yesterday
by Durango from Kalamazoo MI
June 28, 2018
Love it lots of options, good deal for the money, dealership had great customer service.. Henkel auto in Battle Creek !! Headed to drive it now!!
Very friendly when searching inventories and showed mind to help to find good car. After few negotiations, reached good deal. All processes were fast and accurate. Recommend to talk to John when visit this dealer.
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
Love my Durango Limited
by CPA1979 from Lynchburg, VA
August 16, 2018
After leasing one when I hit a deer, I wanted to own this car/SUV. It is the 6-cyl, AWD version and it has been all I wanted. In the two years plus that I have owned it (bought used from lease), I have received greater than promised gas mileage, zero maintenance, and it has all the room we wanted for travel and around-town hauling.
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