Had a great experience of buying a car at Open Road Mazda. Mike wadhwa , the used car manager was super helpful and treat me very well. Made sure i got the best deal and that my car was clean before i left. The General manager was wonderful as well making sure i understood everything about my deal. Thanks again for making purchasing a car easy! Definitely recommend buying a vehicle here!
Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
A little background….. never purchased a Dodge of any type… always been a Tundra proud owner.
Tundra was recently totaled by a driver who was more focused on eating than driving and rear ended it when he panicked and slammed the accelerator instead of the brakes (true story)
We went shopping right away as I needed to truck for the business.
Shopped at Ford, Toyota (I did mentioned I’m loyal to Tundra,not necessarily to all Toyota products though), GM and Chevy.
We stopped by John Johnson and fell in love with the ’18 power wagon.
Sent emails to each dealer regarding the model I saw in their respective lots.
I want to be clear… sent same body of message to each with only changing the line where I detail the make/model I wanted best pricing and please not to waste my time.
ONLY John Johnson provided an OTD price! (Out the Door) and it was lower than I expected.
Email with sales manager (Sandy Keiper) were escalated to her sales manager (Jeff Bash) without my request!
Drove to meet them as they were already in the ballpark of what I was willing to pay for this vehicle
NO ONE SITS IN A HIDDEN OFFICE! THIS IS A FIRST FOR ME after purchasing vehicles for over 38 years!!!
Right there I requested yet another obscene price drop and both the sales manager and the GM (Scott Meshulam) do not question my request, but immediately begin going over what and where they can pull the difference!!!
Please understand my background is in Comp Sci and Mathematics so I had already pulled the sheet on this particular truck with all the options and the price they had originally quoted was what I would get if I purchased it from the factory floor!!!! And yet they dug deeper!
The professionalism and just plan “X Factor” on how this group deals with you as a person just turned me into a MOPAR for LIFE provided I can purchase from these 3 people!
That pretty much says it all
Giancarlo and Sherrie Paolillo
I genuinely had a better car buying experience here than ANY previous purchases and I've owned over 20+ cars, new and used, dealer and private party. Granted I walked in and knew exactly what I wanted and I knew they had the car in stock. Didn't haggle on the price to waist the dealer's time and Carlton certainly didn't waste my time. Everyone worked around my time restrictions. Easiest and smoothest transaction ever in my experience. ZERO REGRETS.
I was pleased enough to ask for another car from them when they get it in stock. That says a lot. Returning customer for sure.
Carlton, YOU'RE THE MAN.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend
Came to this dealership to lease a Dodge Darango ..... Mike my salesman was extremely Knowledgeable, friendly and professional...... it was pleasure doing business at this dealership.... the staff is friendly and responsive.... thank you for making my leasing experience a pleasureable one!! Linda :)
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