A very nice buying experience
November 5, 2018
We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (highly recommended). I came in and hooked up with Mike Wyatt and had a nice talk about models and options. Fortunately, the Costco program eliminates the negotiating part of car buying, so I could focus on getting the exact right vehicle. Mike V, Kia sales manager was very helpful in walking me through the financial details of the first vehicle I planned to get. Several things impressed me with Global. First, Mike W. was just the right balance of laid back regular person and salesman. Second, I was considering buying the vehicle without my girl having sat in or driven it--a $500 rebate offer was about to expire. Their General Sales Manager, Mike, told me he'd prefer not to make that sale until she could come in and check out the vehicle and he would make good on the rebate amount. Third, their business manager, Brad, zipped me right though the closing process with no pressure to buy the "extras" most dealers push hard to sell. Because of some of the features we each wanted, we ended up buying a much higher trim level than we started discussing. It was considerably more money but still a very fair deal. I've bought a lot of cars over the years and this was one of the better experiences I've had. Two final thoughts: 1) Their "Doc" fee of $400 is on the high end of dealers in this area; many are $300; 2) All of their vehicles are "packed" with their Global Advantage Package for about $2600. There's no real value in that package (except to Global); I told them I didn't want it and they removed it. Also, they put a $300 window etching package on every vehicle; you might be able to negotiate on that. You might save some on your insurance by having it but you'd have to see if it's worth it.