I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Overall was rated only "good" in place of excellent due to issues beyond Edward Santana's control. The new car required some body repair which required some delays/inconveniences. The future looks good for Edwardo professionally. We are pleased with him and on request will send him new business.
Great prices; they set their prices very competitively. Great customer service. Lorin was very efficient and helpful. They were flexible on our trade-in, and the process was very smooth. Honest, nice people.
The Staff at US Fleet and Lease Auto Sales were extremely friendly and very helpful. We worked with Greg, who was highly personable and pleasant. He didn't push us into anything and answered all our questions. He even helped us in selling our previous vehicle. The dealership ran our car to Firestone for a new battery and filled our tank to half full so that we were able to drive the car home that day. We had also previously been looking online for a car we were interested in and the dealership honored the online price. We would definitely shop for a future vehicle here and recommend to anyone looking for an honest, friendly dealership to look here first!
Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All questions and concerns were address and every effort was taken to provide the best deal available. Highly recommend. 10 years of past experience with the service department has been very good with a previous vehicle as well.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
Bought a used Buick Enclave. Staff was friendly, I felt no pressure to buy. Got a great deal on my trade in. Service was great and was one of the easiest cars purchases I ever made. From financing to extended warranty. My wife loves the SUV.
Very easy to do business with. Friendly, low pressure. I felt like they were honest and straight forward. I got the van for the price I was looking to pay and they even did a little extra work that I asked for.
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
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