I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car.
I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
We came in to test drive a Forester on a Friday and walked away with one the following Tuesday. Dennis was terrific to work with and fostered a no-pressure environment. We felt comfortable with the entire process and really appreciate how the experience went.
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
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