We highly recommend Auto Park Ford! Everyone was incredibly friendly and helpful! Our salesman Don was amazing! He was wonderful with our sons and made the purchasing of our vehicle quick and easy! He didn't pressure us in any way like a lot of salespeople do which was much appreciated!! The dealership is so clean and very welcoming with their great waiting area equipped with a television and kids table with plenty of toys for the kids to play with! The sales manager we had (Andrew) was wonderful too and great with our boys! We felt right at ease making a big purchase of a new vehicle!! Can't thank everyone enough for the great experience and we will definitely come back in the future!
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Frankly... we don???t like shopping for new cars because of pushy sales and cost negotiations. This time was much different!! We greatly appreciated Matt not pressuring and overwhelming us with sales tactics to make a sale. No price haggling as we believe they gave us bottom-line cost based on our research prior to shopping. We love our new Mazda CX-9 and will suggest that friends visit Matt Tillapaugh when car shopping!! Thanks, Matt
I hate car shopping. This was the year I had to take the plunge. I found the perfect car and working with Matt at O'Daniel Automart made the process painless. A Fort Wayne's round- about forced a second opportunity. Again Matt helped me find a lovely replacement quickly but when I realized the car was just not me he came through third time and I am very happy with my car and my experiences with Matt and O'Daniel Auto Mart. I would call on them again but hope it will be a while down the road.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
Wasn't looking forward to car shopping on my budget, but the team at O'Daniel helped me find exactly what I needed! Everything was explained very well. They were patient with my questions and I never felt pressured into buying, which seems rare for most car places. Overall great experience!
I hate car shopping. This was the year I had to take the plunge. I found the perfect car and working with Eric at O'Daniel Automart made the process painless. A Fort Wayne's round- about forced a second opportunity. Again Eric helped me find a lovely replacement quickly but when I realized the car was just not me he came through third time and I am very happy with my car and my experiences with Eric and O'Daniel Auto Mart. I would call on them again but hope it will be a while down the road.
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Everything went well with the purchase of my 2017 Expedition EL. We took delivery the day after our visit because they were to have fixed the back-up camera. The back-up camera was faulty with the image being distorted and was identified during test drive with agreement to have it fixed. Upon delivery, on the same day, the camera again failed and has continued to not be functional (this is day 2). I'm not to worried because they said they would make sure it was fixed so I will write a follow up to this to let you know how it turns out.
That said I feel based on my initial experience they will be true to their word. Look for a review once it does or doesn't get repaired. I do want to say I dealt with AJ (sales) and he was great to work with, always following up and keeping me up to date over a lengthy period. At this time I would recommend him as a great representative of the dealership being knowledgeable and easy to work with.
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Ryan was very friendly and helpful. He listened to and accommodated our needs. He took the time to find the best vehicle for our family. He made sure we had the best price and value for our money. We were very impressed with how throughly he knew the inventory. We would definitely recommend to our friends and family!
Wow! What a great experience!!! We worked with Mike Pocci, Ryan Keebler, & business manager Mike Everson... and they were a fantastic team! They were respectful and did not pressure us in any way. They helped answer all of our questions (even when I still did not understand remote keyless start after the 2nd explanation, lol!). They were knowledgeable, shopped around to get us the best rate, and were extremely genuine. We will definitely return to buy vehicles with this stellar team!
Mike Pocci did a great job showing me all the features of my vehicle. His customer service was top notch and he was able to juggle multiple customers on a very busy day. He was low pressure and really easy to work with.
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