Used 2019 Ford Escape for Sale in Matteson, IL

I decided it was best to trade in my 1999 Ford Escort with 190,000 miles on it. The vehicle wasn't reliable anymore and I didn't want to drive my Mustang GT 80 miles roundtrip to work (fuel and mileage). I called Pete and asked what deals and incentives were going on that I would qualify for. He completely explained how to fill out a credit app on their website and allow himself, Kenny and Mark to find out. My credit was great and so I received a phone call very shortly from filling out the credit app from the comfort of my own home. I initially wanted to buy the Fiesta ST considering it was quick, fun to drive, and most importantly great on fuel economy. However Pete, Kenny, and Mark explained that Ford was offering better incentives on the Focus ST. A bigger car with more power and still great fuel economy for less ! They only had one in stock and in a color I didn't like. I then explained what the true purpose of the vehicle was. Considering I bought my 2015 Mustang GT from them only 2 years ago, they new I already had my fun car. They all suggested I look into a CPO (Certified Pre-Owned) Fusion Titanium. Not only do I love the 3rd generation Fusions, but they had almost the exact Fusion I would order from Ford. Pete showed his patience and allowed me to feel no pressure in my decision. It was obvious. I decided to go with the 2016 Fusion Titanium with only 26,000 miles. Considering they knew I'd put many miles on the car, Kenny and Mark made it very affordable to not only give me the warranty that comes with a CPO vehicle, but to get an extended service plan to cover my Fusion for 125,000 miles bumper to bumper. Not only did I get the bigger fully loaded mid-size car, I got a car I always liked for a great price and STILL getting 32.2 MPG to work today on I 294 that was $50 less per month than the base option Focus ST. Everything was smooth sailing from the min I called Pete through the test drives, financing with Kenny, and finally Mark with the oversight of the whole operation and sealed with the firm handshake equipped with a smile. I would definitely want this EXACT roster lineup for my vehicle purchase team again and again. Thank you all very much.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

driving my new cascada jerry doig was wonderful wwould have all customers ask for him

The car offers a very smooth ride and the technology is excellent. My friends enjoy the ride of the car as well. The Escape is just the right size f

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

This car will meet all my needs. It is a great car. I hope To take many trips and see the United States of America

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

This car has exceeded the needs of myself and my family! It's comfort, quality, and style are unbeatable! It's rugged enough to handle the instability of the roads and still comfortable to give you a smooth quiet ride.

Every time that I have to go back for service they do it quickly and with professionalism.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Special Thank you to Maria! She s q u e e z e d me and my 2003 Ford Focus SE in to your schedule on May 9th when I had my car towed to your facility (my Very first time there). My car is 13 years old but, it has never stopped on me in traffic and it had been doing so almost daily since a tune up my car received about a month ago at another company. When I would try to start it, it would resist, with shaking and rumbling and then shut-off. On May 9th when I attempted to go to work, when I tried to start the car, the engine light came on (that's never happened). I called for towing through AARP and when I arrived to your facility, Maria took care of Everything on my behalf. Making a long and disappointing story short, Metro Ford came to my rescue. I told Maria, I will be coming back to Metro from now on.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

I was very pleased with my recent oil change & checkup on my 2013 Mustang. The service rep took care of making sure I got the best deal on my service. It took a bit longer than anticipated for an oil change (2 hours). But they were very busy that day with many customers needing service. As a resident of Chicago, I appreciate businesses that are still in Chicago. They are not a massive dealership, but I appreciate the local neighborhood dealership that feels more like a local neighborhood store than a mega store in the suburbs.

The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.

I purchased a 2016 Ford Fusion. I came in to have my first oil change since Ive had my car. I called the service department to set up an appointment and I was told I didnt need an appointment, just show up. So I did and i was greeted by Maria in the service department, she quickly asked me to pull my car in. She took all my information and then she led me to a waiting room with big comfortable chairs and it was nice and cool. I didnt mind waiting while my vehicle was waiting to be serviced. Once everything was complete she gave me my copy of the mechanics report. My car received a clean bill of health. I got an oil change a complete inspection plus a tire rotation. I will definetly be coming back for any warranty work and basic maintenance work.

I cannot find anything wrong with this 2019 SE Ecoboost model. My previous 2016 was normally aspirated. However, that engine is not available on this year’s SE. I honesty cannot tell much difference in the power or fuel economy. The safety features are great including blind spot monitoring, adaptive cruise, lane keeping assist, collision warning, and cross traffic alert. The Sync3 works well and understands all commands. I use Google maps with the Apple Car Play. You really do not need navigation. Great car for anyone.

The service at metro is wonderful, and the people are very helpful, and the manager (Marvin) is superb! I will always recommend my friends and family to Metro Ford. They are best little hidden secret in the inner city and wonderful to do business with. When you leave, you feel like a friend has just done you a big favor. I cant say enough on how satisfied I've been since the very first purchase and visit with the staff at Metro Ford, you leave feeling that the job was well done, Thanks guys!

I’ve only driven it for one day but am happy with the vehicle. Like the larger screen and all the controls that I’ve never had before. Will enjoy the heated seats.

By far the best experience purchasing a vehicle. We came in just browsing, with a lease about to expire. We love the Kia product, and decided to go hybrid. Trajce walked us through everything and was very attentive without pushing. The Niro is an amazing vehicle. We couldn't be happier.

So much fun to drive, The new technology is so much fun, Love this car The exterior design is beautiful and the interior has all the room I need.

I had an excellent experience purchasing my new f150! Javon (salesman) and Rob (general sales manager) went above and beyond to make sure I was getting the right truck that fit my wants and needs. Not only were they patient with me, they also fought to get me the best payment option with the banks. I highly recommend Ron Tirapelli Ford!

This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!

I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs & What I Desired Was Met!!! I Will Refer Anyone I Know, That's Looking To Purchase A New Or Use Car, To Corey & Check, At Castle Buick GMC!!! Thanks Guys!!! 😍😍

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!

Very comfortable, plenty of room for passengers and luggage. Great fuel mileage. Great overall vehicle. Would recommend this model to anyone. This is our 2nd Escape and will probably go to it again.

Very comfortable cockpit. Console perfect as an armrest. Peppy with turbo 4. Nicely appointed. Test drove BMW X1, X2, GLA, Volvo, Audi Q5, and felt this was pretty similar vehicle for less money.

I have less than 1,000 miles on my 2019 Escape SEL 4WD, so ranking the reliability is really pointless. However, I am very happy so far with my purchase. The price was right, I'm averaging 25 mpg with cold-weather driving, it's comfortable, handles easily, easy-to-use technology, smooth driving experience, and has just the right amount of cargo space for us. I like that this is a US made car and a friendly Ford dealership is close by. We have owned many Fords over the years, my first being a brand-new '82 Escort with a manual transmission that served us well for over 200,000 miles. Hope to drive my Escape for a long time to come!

just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism. Kamran A Shahzad

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked what was I looking for, car/suv and how much I wanted to spend for a vehicle. I gave him the amount and I was truly amazed when he told me he could sale me an 2008 Nissan Altima!!! I purchased the car in cash and picked it up Monday afternoon. The car was sparkling like brand new?? It was cleaned up very nicely. I was so happy. I drove off and a mgr(Michael) called 30minutes later and asked how was the car driving? and if I had questions or concerns,don't hesitate to call. I was relieved to hear that. Later, that day I experienced trouble with my back windows going up. I called Andre back and was told to bring it in the next day. I took it in for service (free) and the switch was replaced. This car is BEAUTIFUL and most of all Reliable. I would refer this dealership to all, 3ppl referred me. I'm glad I stopped at Alpiemonte Ford in Melrose Park first. EVERYONE WAS GREAT!! Sales, mgmt, finance, cashiers, repairs dept. Thanks for a wonderful car buying experience

Just the right size with plenty of power. Snc 3 is fast and flexible. Auto stop-start takes a few days to get used to, but can be turned off. Some nice surprise features like auto heated steering wheel.

Went to this dealer for the 2nd time in 6 months to trade in a 2014 Escape to purchase a 2017 Escape however, the 2017 was not available but we did purchase a 2018 instead and we are happy with our purchase. There was a miss understanding with John when picking up the car today but he did apologize, correct the mistake and was very helpful with getting us service.

We love the comfort of the Escape and the roominess. Being able to fold down the back seats provides us the room to transport almost anything. The color is a personal preference but I am delighted to have Ruby Red!