Used 2017 Ford Escape for Sale in Matteson, IL

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

I didnt buy the truck I wanted (2005), due to financing, and my challange credit. Nick, was kind, professional, easy going, and very helpful. Not just to sell me the car, Nick worked hard, and I can tell this is a loyal dealership, and my experience, is hard to find. Thumbs up on customer service!

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.

GREAT SERVICE HAVE ENJOYED WORKING WITH STEVE ROWE FOR YEARS. HE ALWAYS MAKES SURE THAT ALL DETAILS ARE ADDRESSED.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

For the last 40 years I have always changed my own oil, rotated my tires etc. Recently my wife found a coupon from Ford for oil change, tire rotation, fluid check, the works all for only $40. I realized I couldn?t do it for that amount. The service was quick, good and they did not push extras on me

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Every time that I have to go back for service they do it quickly and with professionalism.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Special Thank you to Maria! She s q u e e z e d me and my 2003 Ford Focus SE in to your schedule on May 9th when I had my car towed to your facility (my Very first time there). My car is 13 years old but, it has never stopped on me in traffic and it had been doing so almost daily since a tune up my car received about a month ago at another company. When I would try to start it, it would resist, with shaking and rumbling and then shut-off. On May 9th when I attempted to go to work, when I tried to start the car, the engine light came on (that's never happened). I called for towing through AARP and when I arrived to your facility, Maria took care of Everything on my behalf. Making a long and disappointing story short, Metro Ford came to my rescue. I told Maria, I will be coming back to Metro from now on.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I had an excellent experience purchasing my new f150! Javon (salesman) and Rob (general sales manager) went above and beyond to make sure I was getting the right truck that fit my wants and needs. Not only were they patient with me, they also fought to get me the best payment option with the banks. I highly recommend Ron Tirapelli Ford!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

My wife and myself stopped at Tirapelli to look at buying a 2017 Explorer after we had gone to other Dealers that had the attitude of here's the price and it's the only price. The sales people were friendly and provided information on all rebates, Rob the sales MGR offered a great incentive on our trade in that we could not pass up, we purchased the 2017 Explorer. Great people to do business with.

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism. Kamran A Shahzad

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked what was I looking for, car/suv and how much I wanted to spend for a vehicle. I gave him the amount and I was truly amazed when he told me he could sale me an 2008 Nissan Altima!!! I purchased the car in cash and picked it up Monday afternoon. The car was sparkling like brand new?? It was cleaned up very nicely. I was so happy. I drove off and a mgr(Michael) called 30minutes later and asked how was the car driving? and if I had questions or concerns,don't hesitate to call. I was relieved to hear that. Later, that day I experienced trouble with my back windows going up. I called Andre back and was told to bring it in the next day. I took it in for service (free) and the switch was replaced. This car is BEAUTIFUL and most of all Reliable. I would refer this dealership to all, 3ppl referred me. I'm glad I stopped at Alpiemonte Ford in Melrose Park first. EVERYONE WAS GREAT!! Sales, mgmt, finance, cashiers, repairs dept. Thanks for a wonderful car buying experience

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

Went to this dealer for the 2nd time in 6 months to trade in a 2014 Escape to purchase a 2017 Escape however, the 2017 was not available but we did purchase a 2018 instead and we are happy with our purchase. There was a miss understanding with John when picking up the car today but he did apologize, correct the mistake and was very helpful with getting us service.

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I want to thank Lenell, Raul, Dave & last but not least, Sam in the finance dept. cause each of these gentlemen did an excellent job & took great care of us! You guys ROCK. I think through the yrs. we've bought @ least 4 cars @ Al Piemonte. Not sure who runs the company now but they should be very proud of these employees! Wanted to also thank Perla Chavez for her kindness & help when we brought the car back in to get Package A services. She ROCKS too. I am sure there's plenty more employees that are awesome but these are the ones we did business with. We will always recommend Al Piemonte Ford to anyone!! Thanks again everyone for outstanding work! Sincerely from Robert & Robin Handibode

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

I have bought many new and used cars in my life, and have never had a better experience than I did with John G. and Francisco M. I came into the dealership with specific options I wanted in my new F150, and John found one of the only vehicles available in Indianapolis. A few days later the truck was here and the rest of the process went as smooth as possible. People focus so much on price / price and price, but service and ease of the transaction were just as important for me. Thanks guys for an awesome experience!

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

Mort was knowledgeable, polite, and patient. He answered all our questions and found the exact car that was perfect for us. He even got us the heated seats we wanted. We love our 2017 Ford Escape!

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends