Used 2020 Ford Escape for sale near Akron, OH

Wally Armour was the only dealership I've ever been to, where there was honesty and professionalism!!! They say what they mean and mean what they say!!! There are no bad surprises such as hidden fees as an example, they are upfront about every aspect of your experience!!! Their prices are the best I've ever, hands down, and im not just saying that!!! Jeff was my salesman, and he was the most professional and knowledgeable I've ever experienced in buying a vehicle!!! Thank you Wally Amour for the exceptional service you provided me on my purchase!!!!!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Brad was the dealer. He was very helpful and knowledgeable about the car we wanted

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Rick, from the service department, always takes great care of me. He and Matt from sales give Montrose Ford a feeling of family. They are good people with an excellent work ethic. Keep up the good work guys. See you soon for another tire rotation.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

We had an overall great experience. Our sales person was named William and he was always following up with my questions and needs. Unfortunately, when we received the car, the interior wasn’t clean. William made an effort to clean it himself and try to make it look better. We still had to detail the interior but that isn’t the fault of the dealership more so the original detailer’s job. William took the extra step and helped us with the extra detailing job and ensured we were happy with the purchase. The buying transaction with the financial manager went smooth. Highly recommend this dealership even though there were some issues in the beginning.

Drove 5 hours they got me and out Everyone was great The vehicle was better than expected The process was non pressure which I prefer If they have another vehicle interested in I'd go back

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

Great experience was able to get a new vehicle low payment great people to work with they will work hard to get you in the vehicle that you want

I just purchased a new vehicle from Spitzer Ford in Hartville Ohio, and it was BY FAR the best vehicle purchase experience that I’ve ever had. My sales consultant, Jeff Handy, was phenomenal. Other dealers were unwilling to discount the vehicle that I purchased, but not only did Mr. Handy discount the new vehicle, he also offered me significantly more for my trade than other dealers, and did so without any agonizing negotiations. The Finance Manager, Rich Ruby, completed all of the paperwork in less than ten minutes, which I didn’t even think was possible. Seriously, it was like a magic trick. Not having to wait around and getting to drive away almost immediately in my new truck was awesome. There are a lot of Ford dealers much closer to where I live in the Columbus area, but I will absolutely and without hesitation drive over two hours (one way) to purchase my next vehicle at Spitzer Ford. Outstanding customer focus.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Rachelle was great and gorgeous us taken care of promptly! They know how to help all their customers with upmost importance. I love coming here!

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

First time at this dealership and I was pleasantly surprised of how friendly everyone was! I found a vehicle online, so that is why I came. The sales person, Dustin, was very extremely helpful and knowledgeable. I actually enjoyed the process because he was so personable. The whole staff was great!

Spitzer is the best in the area. I won’t go anywhere else or trust my vehicle with any any other dealer. We’ve been getting our vehicles from Spitzer for 20 years. Don’t look any further. Spitzer is where it’s at!

Super great experience here. Management was awesome and so was my salesperson. I'd buy every car here! I love my new equinox

People were very nice service was great, however they refuse to budge in their pricing so expect to pay what they ask.

Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!