Used 2020 Ford Escape for sale near Alpharetta, GA

Good work done with customer service by this company, the dealer's response was quite quick and accurate, and the responsible for managing the applications is very attentive

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

have had this 2020 ford escape since buying new. i love this car and i now have 36000 miles on it.it is a hybird and the best car i have ever owned.the car gets 48 miles per gal has great safety equipment has a great ride and over three years with no down time for repairs. drive every day and would buy the same car again, ive had a lot of cars but this by far the best i have had. 2020 ford escape hybird sport.

This is my third car purchase from CAR MAX . A later model for the wife . A jeep Cherokee and is a 2019 with low mileage . She is happy and that makes US happy . The purchase was not hurried and no back and forth between Mr Smith and I . Really straightforward . Satisfied completely .

I bought my car from Rick Ridings in Monticello, IL from Jesse Hall. Jesse is the best, he had the vehicles ready for me to test drive when I got there and was very knowledgeable and polite. Most of all he was very helpful.

We just bought a 2020 Ford Escape it has 22,000 miles. It has been a great car so far. It has allot of leg room and head room, I am 6 ft tall, so I like that about it. It has plenty of zip on the highway and good gas mileage, no regrets on our purchase so far.

Ronald Cancinos provided excellent service. From the initial text message, as requested, Ronald was thorough, efficient, and trustworthy. Ronald only offered what he knew he could provide. Ronald kept us updated every step of the process when purchasing our new car and even delivered it to my workplace. He and his team worked in unison to make sure we had our new car before heading out of town for vacation. The car was in near mint condition when he delivered it, as promised. The car buying process has never been this smooth for me. I look forward to decades of service with this dealership as long as they all function like Ronald and his team. He is the ideal dealer!!

Great experience and Steve was very professional and kind! Service was done on time a quickly.

Andrej was a great salesman, helped us pick out the right car and model and was very communicative. And I love the car!

Nice quality cars, the entire inventory is impressive and very extensive, and the customer service people were also very nice with their kind responses

It seems pertinent to share my point of view regarding them, saying that this a particular dealer has excellent customer service, a dedicated staff, and a fast system to serve you

I brought in my Kia Optima for an appraisal. I was greeted immediately and the process began. I had an offer within 30 min. in which I accepted. Very confident and professional staff!

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

First I was a little disappointed because the vehicle I came to see had just sold. Luckily my salesperson was Spencer he was able to get me right. Thanks Spencer 👍

Great and timely experience . Go see Spencer if you need a car , he took his time and listened to me and I was able to get exactly what I wanted without a hassle ! Thank you Spencer !

Mike, Michael and Justin were straightforward, efficient and professional. It was a very good experience working with the people at Five Star Ford in Stone Mountain. Would highly recommend this dealership to anyone shopping for a new or used car. Thank You all and will see You soon.

Very friendly and helpful. Mosiah Miles did a great job and helped me find a vehicle I could afford and get in.

Paula Sosebee sold me a 2001 Miata a year ago. She was great to work with, kind and professional. Aaron Hughes handled my paperwork and introduced me to the service department; Aaron was great, too. When buying a used vehicle, be aware of doc fees. All dealerships have them. I hadn't bought a used car from a dealership before, so it was new to me.

Was in town for my sons lacrosse tournament when our 2022 Equinox broke down. Limped it over to your dealership at 7:30 in the morning to hopefully get an idea what was wrong. I was not expecting any miracles especially without a appointment as a matter of fact I figured I would be stuck there a few days until they could get to it. GET THIS...Bryon Steinke(employee of the month) greeted me and listened to my problem even though he was backed up with customers as far as the eye could see. Took my car and said lets see what we can do. Had me out of there in less than an hour, WAIT...it gets better. He called me Monday morning to see if me and my family got home safely!!!! Who is this guy and where did you find him because there is nobody in customer service like him any more!!! Can't say "thank you" enough times for what he did for us, that is a great employee you have there and you are a great dealership!!