Used 2024 Ford Escape for sale near Hillside, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Profesional service and resourceful financing . Great dealer wouid buy again and highly recommended. Joel Sales and Owner were extremely patient and helpful l

Very Good service department waiting room was clean and well stocked with food and drink X X X X X X X X X X X

I and my wife only use the dealer's services for maintenence and repairs. We are always satisfied with the quality of the repairs and the friendliness of the office technicians

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

My husband and I worked with the salesman Jeffery Parham and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back my Honda. Highly recommend the Lansing Honda dealership over any other Hondas in this area!! Will definitely continue to give them my business.

Matt is sales was very open and honest. He worked to get the payment I needed!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

When people complaining about the car buying process this wasn?t one of them they were great!!!

Brazil at Driven Auto of Oak Forest was AMAZING. He was very helpful and knowledgeable. Amir the finance manager was patient, understanding and helpful.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

I would recommend Golf Mill Ford to anyone!!! If you're looking to buy a car, this is the place to go!! I was helped by Mike Godlewski and Tall Damian in search for a reliable and affordable vehicle. I was pleasantly surprised with the available inventory they had. We looked at and test drove some cars, BUT the last one they brought out, I thought for sure was going to be out of my budget and thought they were trying to sell me something "more expensive" - wrong. THIS HAS BEEN MY DREAM CAR for most of my life!!! Test drove it, Mike told me all about the engine, accessories, vehicle background and all of the bells and whistles. He is VERY knowledgeable, personable, attentive and trustworthy. When we were going over financing and prices, I was surprised with what my monthly payment would be (within my budget) for my DREAM CAR! We made a deal and I rang the bell (which was the perfect touch to my high emotions). Through the whole experience, I felt comfortable, understood, and important. The whole process was much easier than I have had in the past. Tall Damian helped us understand any questions we had and was also very personable, transparent and attentive. Signing the paperwork was seamless and fast. Grzegorz Jarzabek worked with me and ended the process efficiently. This entire experience was unlike any past car-buying experience I've ever had. Exceptional, Outstanding, Smooth, Enjoyable and First-class. I can keep going, but I think you get the picture. Exceeded all my expectations, and I drove home IN MY DREAM CAR!!!! (unexpected surprise!) THANK YOU TALL DAMIAN, MIKE G AND GREG J!!!!

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.