Used Ford Escape Active for sale near Ingalls Park, IL

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My husband and I worked with the salesman Jeffery Parham and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back my Honda. Highly recommend the Lansing Honda dealership over any other Hondas in this area!! Will definitely continue to give them my business.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Matt is sales was very open and honest. He worked to get the payment I needed!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Thanks Alvin for doing a awesome job with my son on his first purchase of a car you have great patience and communication 💙💙🫶🏽

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Wonderful buying experience! Rich was friendly and very knowledgeable. Finance process was a breeze. Highly recommend this dealership for your next vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I appreciated the help I received. My financial situation was worked around by various workers. The patience they all had with me was what shocked me as well, thank you all for the assistance for my first car purchase.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We had a great salesperson - Elliot S. and he was very helpful, and Al P. was great for the financial portion. Both worked hand in hand to make a great buying experience!

Great dealership, easy to work with and efficient. I liked that I was able to email them about the car I wanted, work out the deal and then go in the next day to pick up the truck, no hassle and no wasting my time- thank you Hawk Ford!

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

When people complaining about the car buying process this wasn?t one of them they were great!!!

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.