Used Ford Escape ST-Line for sale near Carol Stream, IL

My service guy Mike was very knowledgeable, kept me up to date on my car

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Air was low in tires; couldn't find a functional air pump at any service station. Pulled my Elantra into Wilkins and the service advisor was happy to take care of it without an appointment. Thanks to her and Wilkins for the great service!

Yesterday did an oil change. Angel was taking care of me, he was very positive and polite.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

It was really a low pressure experience my salesman, Garret was awesome as well as the finance guy Ruben, the only issue was when I got the car home a few days later I had to jumpstart the vehicle due to a bad battery.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

This dealership was great the hospitality was through the roof, though we didn't make a deal I would 100% comeback.

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I saw a van listed on Carfax for this dealer. I filled out the request info page ad almost immediatley was contacted by Jesse, that was on a Sunday . Monday we went in and test drove the vehicle. There was no pressure to buy, no showing us more expensive vehicles. We were allowed to test drive without the salesman. Our salesman was Jim. He worked with us to get a payment we could afford. Only one minor hiccup. We were told there were 2 keys available ,but then after all was agreed on ,there was only one . we were told they would et us the second key. They would come pick up the van get the key programed and brig the van back( we are an hour away from the dealer. As promised key was ordered Tues ,Wed the van was picked up an new key was made . They kept the promise that they made.

I can only say that I thought it was a simply delicious experience.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Was looking for used car for a month at many locations and was wanting a MKZ as 1 of my top 5 I was thinking about getting. Dealer had 1 I called to check out. Able to get me #s on payments before I came in. Nick new I was OCD after dealing with me over the phone and accommodated all of my needs and had a beautiful machine. The finance staff was very helpful and got vehicle in monthly range I wanted. Walked away with a beautiful machine w/low miles in the price range I wanted with all the features I wanted. Pictures on dealer website were very good and accurate and pricing was very fair. No BS dealer with great staff and good quality machines.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.