Used Ford Escape for Sale in Holyoke, MA

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Met the need of a vehicle to have and very company and like it a lot and if I could get one again I will and the best suv to buy

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This is my second Ford Escape. I liked the first enough to buy another. The first was a 2010 XLT, this one is a Titanium trim. The 2.0 Turbocharged engine is peppy enough and responsive, and the transmission performs well enough and doesn't feel jerky or harsh. It also has the ability to be shifted manually in Sport mode. The interior is nicely designed and improved over the previous generation with more soft-touch surfaces and less hard plastic ones, which helps it feel less cheap. The leather heated seats are supportive (if narrow to those who are a bit bigger) and comfortable. The Sony stereo sounds great, and the large touch screen makes audio, navigation, climate, and phone controls easy. The panoramic sunroof is also one of my favorite features. My only complaint is that this system doesn't come standard with a backup camera (it's an option). For the life of me, I can't figure out why it wouldn't, as it would only require a camera and a wire at that point. Seriously? Beyond that, the styling is sleeker than previous generations of Escape, and fits in line with the styling of other SUV/CUVs in its class. That's not to say it's the same, but definitely the same language if not the same statement. I like that the edges are a little sharper than the Equinox's. The 19" wheels give it a little more personality and a higher-end look. Overall, it drives and handles great for what it is, has good cargo room with a few extra compartments (including one in the floor in the back seat, passenger side), and in the higher trim levels, lots of extra features.

My husband and I are very impressed with the service Kim provided and the overall quick response we received. Kim was very attentive and knowledgeable about the car...

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!

This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

I am extremely happy with my 2014 Nissan Sentra! I drive 45 minutes to work every day and the drive is smooth. The Nissan has made an incredible difference. The process was quick and easy at Country Nissan and the whole staff made it that way. So much so that I promised the staff that I would write a review (I don't often write reviews). Devaughn was AMAZING and I highly recommend working with him as your Sales Consultant, if you can. He made the process so easy and comfortable (and enjoyable as a first-time car buyer!) Wasn't pushy at all and was just a friendly person to be around. Overall, I had an absolutely incredible experience and I highly recommend Country Nissan in Hadley, MA. Not to mention, they have wonderful complimentary snacks and coffee. Thank you!

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I began my process of helping my niece buy her first car. We had just had several horrible experiences with more local dealers filled with lies and manipulation. In my frustration and on guard for more manipulation....I reached out to Country Nissan one morning and spoke with Rhys. His friendly and genuine demeanor was very welcoming and put me more at ease with buying a car. We discussed details of the vehicle over the phone all the way to negotiating price as they were at least 90 miles away. (we didn't want to make the trip unless we were nearly 100% sure of the purchase.) We had test drove nearly the exact same car at one of our more local dealers so it made it easy. The in person experience was wonderful as well with most of our time spent in finance with Larry Flakes. His friendly and humorous nature made the process easy. We took up more time with him than what is likely the norm as we asked a lot of questions but he was patient and made us feel like we were the only customer there. (We were not. There was 4 other customers waiting for him!) Both Rhys and Larry were very engaging showing a genuine interest in learning more about us. To us...their friendly and honest nature from beginning to end made the sale. I have many other nieces and nephews that I plan to steer their way in the future. Thanks so much!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

My wife purchased a 2018 Chevy Traverse a little over a month ago - Jason was really friendly and outgoing, and super easy to deal with. Definitely didn't feel the usual pressure you get from a car dealer. I would recommend Jason to anyone looking to purchase. I gave a 4/5 on the price because they're website lists a different price than is actually charged - the website price should only include incentives that everyone would qualify for. Overall, great experience!

This car has surpassed my expectations. I originally set out for a different car and ended up with this one. I’m extremely grateful and this has been my favorite car that I have ever owned.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

simple process and they service everything they sell

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

I bought an 04 Honda CRV EX in 2014 from Ful line Auto. When I arrived to look at the car I was given the key and told to take it out for a ride. Dave let me look over the car without him being over my shoulder (like most dealers!) and I was sold immediately on how well these guys prep there cars for sale before I even drove the car. Clean,clean, clean! Also the car had new tires, brake pads, rotors, and did I mention clean? I took the car for a drive and it drove as good as it looked. When I returned I told them I wanted the car and Dave asked me if I wanted to take it to my mechanic to have it checked out before I buy. I told him thanks but I don't feel I have to. Any dealer willing to do that is confident in the vehicles they are selling. So now the update... I bought it with 137k on it and it now has 174k. The car has been great and I have had ZERO issues with it. I originally bought the car just to use as a winter driver but I've been using it as a daily driver to work during the summer too and keeping the miles down on my Mustang. If you see a car you like at this dealer ship....go see them, you will not be disappointed. Great people, outstanding cars , a super easy and pleasant buying experience.

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

Hello, I have to share my experience again with this dealership. I hate to just use a word like "Simple" but working with Lamoureux is just that way. They do not rush, push, and make open ended promises. I have worked with Gary several times over the past couple of years but I wasn't able to get a new truck at those times. He simple said we are here when you are ready. Well, I was ready the other week and started talking to Gary again. Sent my wife ( by herself ) down to take the F-150 for a ride and he had a plate on the truck and it was ready to go. She took it for a test ride and spoke to him briefly and then went on her way. I followed up with a call and we did the rest of the deal over the phone mostly. He installed the few items needed and financing was very easy. I was able to save 1.24% off of my best offer from my bank working with Lam. Ford. Also they offered me a Ford Factory ext. serv. plan that was reasonable and affordable. I really like to do business with a hand shake and quality service/experience. If you want high pressure and a run around look else where, Lamoureux is a quality dealership and one that I feel comfortable sending my wife or Daughter to. I can't say enough about them for sales or service. Please do keep up the good work.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.