Used Ford Escape for sale near Willoughby, OH

Had a wonderful experience! My car was recently totaled and I was in a crunch to find a car to lease before my rental was up. Honda of Cleveland Heights was efficient and willing to listen to my wants/needs and absolutely delivered. Couldn’t be more happy with my experience!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

The most pleasant experience! I loved how friendly everyone was! Troy, you made the experience so well, and I recommend you to anyone to get a car from you! You made the process so easy and I can't thank you enough for that! Thank you for working with me, and giving me a great deal on the Kona! Thank you to Big Lou for being so friendly and such an amazing person to sign papers for the car also! I will recommend this place and Troy to everyone. I have never been at a car dealership like this where everyone is so friendly and makes you feel part of the family! The Kona is doing amazing and I am in love with it!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I had a fantastic experience at Ken Ganley Ford West purchasing my new Explorer ST — which I’ve officially nicknamed my mean machine. From start to finish, John Ganley and Kristy Ganley were incredible to work with. John was knowledgeable, patient, and never pushy. He took the time to answer all my questions and helped me compare models so I could be confident I was choosing the right Explorer. Kristy was also fantastic and made the process smooth and stress-free. The whole team made what can sometimes be an overwhelming process actually enjoyable. They treated me with respect, were transparent about pricing, and helped make sure everything was handled efficiently. I absolutely love my Explorer ST — my new mean machine — and I couldn’t be happier with the experience. If you’re looking for a dealership that values honesty, professionalism, and great customer service, I highly recommend Ken Ganley and their team.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

The entire staff was so nice. Michael worked with my situation and found me the best option for my budget. It doesn?t hurt it was my first brand new car! They were able to ind me deals and rebates from Ford and Military status to help me out.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Dominic got me together on my dream car, he made the process quick and easy he assisted me every step of the way. He is amazing!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Friendly and helpful and quick work! Comfortable waiting area too. The agent gave me good advice on my services and when I needed to come back not trying to rush you to get unnecessary work. The manager was very nice too.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Not a person of many words but dealership was helpful, knowledgeable in what I was looking for and made purchase of vehicle as painless as possible.

Mario did an amazing job helping us get our Honda Accord. He was super helpful and really easy going, made everything feel comfortable and not stressful at all. Everyone at Carface Auto Sales was nice and honest about the car and the whole process. I really liked that the warranty was already included and we didn’t have to pay extra for it. That was a big plus for us. I would definitely buy another car here again. Great experience overall.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

I had Jacob Hodges as the salesperson, knowledgeable very easy to talk to. efficient transition from my trade in to the new car. would recommend him and the dealership to my family and friends

Mark went out of his way to find the color and options I was looking for. Absolutely love my car.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.