Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I was looking for a Ford C-max w/good price & low miles. They have 'repairable' cars. This car had very low miles and I can spare parts in their Salvage department. I believe that I can fix the dents with the salvage parts and be humming along for a few $1000 less than other dealers.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
I was looking for an SUV for my daughter and stopped by Kars to test drive a few cars. The first one was a little rough but we found a 2007 Chevy Trailblazer that we really liked. The staff was very friendly and gave us a competitive price. We have only had it a week but so far it is a nice car. I would recommend this dealership if you are looking for an older car for a pretty good price.
Taking my vehicle to Deery Chevrolet in Pleasant Hill, Iowa is the best decision I can make. They keep my vehicle running well and keeps repair prices competitive. The work is always completed in a timely manner and there is no return trips for incomplete work done. Their courtesy drivers are great about taking me home and picking me up so I don't have to spend my time at the dealership while my vehicle is being serviced. Great place to go for all my vehicle needs.
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