Rashad Chambers at Hyundai of Vacaville provided outstanding service during our recent purchase of a 2018 Hyundai Tucson. He was very knowledgeable about each of the different vehicle models and we never felt pressured during the entire process. He clearly explained the features and benefits of each option and educated us on the dealership price match policy. Rashad was prompt but not pushy in returning calls and emails and we have now purchased our second vehicle from Hyundai of Vacaville. The sales manager George (Jorge) even offered to work out a dealer trade to secure the perfect vehicle for us. It was refreshing to find sales people who worked together in the customer’s best interest. If you want to buy a car with an outstanding warranty and from a quality dealership with a no hassle/no pressure approach I highly recommend Hyundai of Vacaville.
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
I am beyond ecstatic and grateful for the service I was provided by Jeff Lopez and Marin County Ford's management. This team went above and beyond, BY FAR, to make sure I got the best possible car for my money. They made every possible effort, and then some, to make sure to provide me with a brand new car and make it fit with in my budget and financing better than I thought would ever be possible within the context of my situation. I highly recommend this dealership and team. I have already told a few coworkers to check out what this team has to offer. I really could not be happier with the service I was provided and the car I ended up getting. This dealership really tries to do everything for their customers and their situation.
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
My experience was a bit of a roller coaster, but I want to focus on the end of my experience. After having to sign two different contracts for the vehicle we purchased, because the first two finance managers messed up and did not notify us: Julio was able to help us get in contact with Felipe another finance manager of Hilltop Toyota to get the issue resolved. They both were very apologetic in regards to our situation and made up for all the bumps in the road that we had prior by providing us with excellent customer service and for staying late that night that we had to re-sign the contract. I felt bad that they had to deal with the burden of my frustration, but even with having to deal with that they were able to turn my whole experience right around. If you go Hilltop Toyota, I recommend you ask for Julio and Felipe! Thank you again for all your help.
Thank you to Ashlee Botelho for making my car purchase after 16 years of owning my old car a delightful and stress-free experience. I would recommend you for anyone that is looking for a new car or used car. Best wishes and lots of success.
No pressure sales team who were very helpful with all the questions that go along with buying a pre-owned vehicle. The sales manager Mike gave us a great deal and took care of any issues we found with the vehicle.
Waited for my service to be completed - oil change, inspection, tire rotation, new wiper blades, etc. - completed in an hour. I was very pleased!
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