Used Ford Expedition for sale near Sunnyvale, CA

One of the key highlights of our experience was the exceptional customer service provided by Andrew Choy. Andrew went above and beyond to make us feel comfortable. He was knowledgeable about the vehicle and patiently answered all our questions. We appreciated the straightforward and honest communication. There were no hidden costs or surprises and he made the entire process smooth and stress-free.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Overall experience was excellent. Customer service was over the top with sales, management, and finance. Highly recommend this dealership!

Found the care online, got the price over email, completed application and they had the car ready. This is how it should be. Great experience.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

It was awesome, I finally found a car I loved and one that wasn't going to leave me broke, everything was explained in a way I could understand.,I didn't feel rushed too buy and cane out with the car I've always wanted but didn't think I could afford. Thank you Mr Wilson.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

They were so helpful that I even referred my niece and friend to them. The General Manager came out to greet us and treated us like family. I loved that it was family owned too. You can feel the difference and attention. Will be coming back!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Elias and the team at Normandin get high marks for our purchase. All involved were courteous and went above and beyond to get the purchase completed. In a process that can be lengthy and even stressful was made much easier with everyone's professionalism. A much appreciated experience.

I have been to most of the Ford dealerships in the bay area. Hands down this is the best that I have been to. I came in because I could not pair my phone. A manager I have not seen before came out and took a look. He figured out it was my phone causing the concern. He updated my phone and rebooted my SYNC and problem solved. Outstanding customer service.