Ford Expedition Max for Sale in Malvern, AR

I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!

Great experience, friendly knowledgeable staff. Very disappointed that no complementary oil changes were offered. This is the first time in buying a new vehicle where oil changes were not included.

Mark was very nice very knowledgeable mark was very helpfull and he kept me in the know I never had to wander what was going on with our sale we will be back

Jake Giess was very patient. He answered all my questions and helped me with my special circumstances to find the vehicle right me and my budget. Never pressured me. Overall a great experience.

My previous Fiesta that I also bought from Bob Allen Ford was in accident/totaled. So when dealing with insurance companies you don't have time to go out comparing. I sent my request online for help finding my car. I also did my credit approval online. So when "Woody" responded that he had what I was looking for, we set up to meet after sending me a picture of the car. From the time I walked in to the time i drove away in the my new Fiesta was just over 90 minutes. The Jason and Guy got me some nice deals for my car as well. Looking forward to my next purchase (hoping in another 6-7 years.)

It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.

I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.

I drove over 70 miles to look at a used car at Fieldhouse Ford, it was worth the trip. My salesman Dave Schurman was fantastic. I would recommend Dave and Fieldhouse Ford to anyone looking for a new or used car

Strait forward no hassle buying process. Everyone was great to work with and we're very happy with our new vehicle. Recommend to anyone interested in a new or used car.

I bought a 2019 Toyota Highlander from Joel and we love it. The buying process was extremely smooth and I appreciate the level of courtesy and respect that was demonstrated by everyone at Harr.

Dave Estep at Gene Latta Ford in Hanover, PA was great! The first night I walked in to the dealership to look for a new car I sat in his office crying. I did NOT want a new car, my mustang had just been t-boned the week before on my birthday. I was CRUSHED. I thought at this point in my life I should get a "responsible" car and test drove an Escape, looked at Edges, had an Explorer as a rental, and they were "ok". Loved the bells and whistles but it wasn't a mustang. I asked Dave to look around and send me some options. My husband looked at Dave and said "look for mustangs". lol. The next day the ONLY option that was sent to me was a mustang. Seems Dave and my husband both knew that I would only be happy in a mustang. The paperwork went smoothly, the staff was great, and I left with the mustang :-). The car had a couple scratches that the dealership was fixing for me and a few weeks later, took my mustang for the bodywork and gave me a courtesy car to drive while they fixed the scratches. Again, the car looks beautiful and again, Dave was great, as well as being greeted by the rest of the staff with a smile and a "hi" when I walked in the lobby. I feel Dave listened to what I REALLY wanted, not what I thought I should want, and went over and above to make me happy. Thanks Dave!!

Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.

Stopped there last Wednesday. Vehicle advertised on the internet. Spoke to Chris senior in sales. He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.

Jim was friendly, knowledgeable, and very helpful. He made buying my new used car super fun. I love my new Ford Titanium Escape. Thanks Jim!!

Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!

You have to check out this dealership! I have never seen a car dealership that looks like this. Much more like a high -end hotel than a dealership. The staff is super nice and we got a great deal. Thanks to everyone involved!

Ron Gray provided me a great no hassle buying experience. Much appreciated! I would recommend buying from Tom Denchel Ford. Great product, great service, great value.

Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.

In May 2018 I purchased a used Kia Soul. The car was a bad fit and my service dog did not like it; maybe alien green? So I called DH Kia, spoke with Kurt, met by Randy and Ray to buy a new 2019 Forager. Took a few hours with "onsight" financing and we were off, good to go. (Thx Bob). These guys are the BEST 😉