Used 2020 Ford Explorer for sale in Elgin, IL

John made our purchase very easy, was a pleasure to do business with him and would definitely recommend him to a friend.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Every visit has been a positive experience for me. The employees are very respectful and listen to my questions and concerns and they provide me the answers or information I need.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Was greeted by Rylie right when I pulled in, told him what I wanted done, which was an oil change, waited about 45 minutes and I was on my way home, all without an appointment!

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

Went in to get my valve cover and tires replaced. I initially thought that the service was going to take one day however the service rep had called and let me know about my broken thermostat housing which was leaking coolant. He offered to give me a loaner and said it it would take another day to fix my car. Service was completed as stated and car is in better shape. Overall satisfied with the service performed.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Phenomenal service advisors. Considering the availability of parts available for repairs they take phenomenal care of there customers. Top notch ford dealer,

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

I want to take a minute to share my recent experience at Wickstrom Auto Group of who I would highly recommend to anyone shopping for an auto. I went to look at a vehicle I was curious about with a family member that recommended I do so as they had already bought one auto from them and was ordering another and wanted to introduce me to their salesman Eric Nelson. After doing my homework and shopping around with local dealerships, I chose to drive over an hour to the far north suburb of Barrington to purchase my auto. I would like to give high praise to my salesman Eric Nelson! He was extremely genuine and a true professional and far superior to that of the salesmen I encountered at other local dealerships. His approach was quite relaxed and there was no pressure from him at all. I had a couple of bumps in the road that I needed to get past, and I can’t say enough about how the entire staff went above and beyond to make things work in my favor. The integrity of Eric and the Wickstrom staff goes without challenge. The customer care they demonstrated is obviously why the company thrives and will exist for many years to come so that all who choose to do business with this dealership, Eric Nelson and their entire staff will certainly benefit from the wonderful service that they provide. Your will be in awe of a great customer experience!

I just wanted to express how happy we are with the purchase of our jeep Wrangler unlimited Rubicon a few weeks ago. Wickstrom is a top notch dealership and customers service is superb. Jared make the process smooth and easy. I highly recommend Wickstrom!! Take it from me, go check out this place for your next vehicle. Find Jared and you will leave happy, the finance department also made the process swift and smooth. I look forward to receiving the complimentary oil change and tire rotation.

The staff here is very knowledgeable and helpful! Worked with Matt. He provided a very informative video detailing all of the features on the vehicle. Appreciate the time saving and responsiveness to questions. Van sold before I could get in, but very professional communication

Treated me fair and with respect throughout the whole process of buying my Chevy Silverado. Would highly recommend if you’re looking for a Chevy. They even accepted my gm family discount which no other dealer would honor!

Had a wonderful time with my salesman Joe Pro. Showed him a picture of my dog when we test drove my car, then he told me I could bring him in, if I came back. So Beau, our Bernedoodle, came with me to buy our new Kia SUV. We took pictures of Joe and Beau and everyone there made Beau and I feel comfortable. Beau noticed Joe did not have any doggie treats, so Beau brought him in a basket of everything he would need for his next doggie friends!!

Had a very good experience. I glad a bought a car at this dealer and the service to my car so sure will be coming at this location

The car is good on gas and is a pleasure to drive. It has heated seats and is great for arthritis. I enjoy the GPS and it gets me where I have to go. I like the moon roof. It stood up in the Hurricane Ian just had to replace front windshield and side glass. A roofer's nail got my tire in the 85 mph winds and rain. So glad it didn't suffer more damage it was outside a building during the hurricane. I really can't say enough good things about this car easy to get into and fun to drive.

Always a stress fee experience; things are recommended but not forced. Prices can be high sometimes but over all pretty thorough.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Came in unsure of what to expect but my sales person Gilbert made everything clear and comfortable for me which gave me confident in my purchase. It was the best experience in car buying i’ve ever had , So to say Gilbert is the best would be an understatement

Bought a 2022 Bronco Sport. Just love it. Joe delivered it today. He stayed and helped me setup the FordPass. Thanks Joe L. & George in finance.

I'm currently looking to buy my first car and Suli was able to answer all my questions as a first-time buyer. I was worried about the whole process but he helped me understand everything I need to know regarding the payments and what car fits my requirements best. I'd definitely recommend him to other customers!

This has been one of the most pleasant experiences I’ve had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of there in no time! Upfront service, personable staff and any problem I had they worked out and made a way to make me happy. I would give this place 10 stars if I could! 

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.