Used 2022 Ford Explorer for sale near Ann Arbor, MI

Took vehicle there to have transmission serviced and it was fixed in a timely manner and the price was right on point, I will continue to use Sera Ford of Farmington Hills.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Kyle House is easily the best agent I’ve ever worked with. Never pushy and incredibly helpful. Found me exactly what I was looking for and made everything easy. I didn’t realize buying a car could be this is convenient.

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

I had the privilege to meet and be assisted by Keith English who truly went above and beyond (at all hours, always ending with a “my pleasure”) what most other sales people do. He did locate the vehicle for me based on a previous inquiry. He never forgot me and when this car was available, he sent me a text message and I was able to test drive it that same day. He was excellent at communicating with me at real time speed. I felt like a very respected client and although he assisted me with a used vehicle purchase, he had so much patience and courtesy the entire step of the way. I would recommend using him for new car sales to anyone and Jack Demmer Ford. Thank you, Keith!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

I called to see if I could get help with water in the cabin of my SUV . Having already paid a different detailer that took my money and left me with the problem still. Carol was wonderful during our phone conversations. She arranged for me to bring my SUV in to meet Carlos the detailer. Carlos was extremely knowledgeable and very pleasant to work with. He went more than the extra mile to make sure that the water and mold issue was resolved. Honestly I received the best customer service that I have had anywhere. Thank you!!!!! Sherry

Sam was wonderful! Could have offered to help connect phone to the car. Very honest in getting the financing. From the time I walked in to look and left with my car was under 24 hours.

9/27/2024 was rear while stopped for traffic on US23 at about 70 mph the the rear bed was hit pushing it into back of cab, The drivers seat back broke putting me in the rear seat area, the drivers seat belt broke. Received damage to right leg - it was on the brake pedal. The truck was totaled out, have purchase a new one.

Service manager is at Blackwell ford is the guy you want to talk to if you have a problem Would buy my next suv from blackwell ford because of him

Work done in record time! The ‘employees at this dealership always are happy and pleasant.

I had a look, a feel, and a sound in mind and I'd almost given up. Then I found the perfect example that checks all the boxes and Kenny helped make sure I brought it home! Thank You!

Love this dealership I will only come here for sales and service !! The service department is always friendly and always willing to go that extra mile to make sure I am taken care of even during their busiest times with a smile I always feel welcome at Hines Park Ford !!!

Worked with me on all my needs. Excellent experience Answered all my questions. Was super quick and painless!!!! I recommend this place to anyone looking to purchase.

Sesi Mazda Service is always competent, courteous & very helpful. The service is timely & the customer waiting area comfortable. A great service department & dealership!!

I just want to shout out our salesman, Steve Zittel! Steve did an excellent job helping us to find the best car for us He was caring, patient, informative and professional resulting in us leaving with the perfect vehicle! We are very happy with our purchase and highly recommend Steve!

Picture this... female going to a car dealership, out of state, to look at a CPO vehicle. What could go wrong? IF you go to VARSITY LINCOLN in Novi, MI the answer is absolutely NOTHING will go wrong!!! The entire experience was wonderful. From talking with Lisa on the phone to ensure the vehicle I was interested in was still available, to meeting with Sam J. the following day as well as the Sales Manager Jere. While a friend made the trip with me, I was the potential purchaser. The car I was interested in was pulled up when I got there... was met at the door and welcomed within about 15 seconds, and every interaction was genuine. Even spending time with Mike, the finance guy was pleasant. The entire team's approach is NOT a high-pressure tactic approach, but definitely one where they wanted to ensure I was making a well informed and best decision for me and my needs. Each person focused on 'me' as the buyer and talked to 'me' and not at the male friend that accompanied me. This, in itself, is rare... and pert near any female that has gone to buy a car has felt at one time or another. My trade in was evaluated and a very honest and fair value was assessed. How the breakdown of the total cost was reviewed on screen (none of that sliding a piece of paper across the table with numbers scribbled down) and Sam even helped me evaluate several different options (downpayment and terms). Jere checked in on us several times during our visit and ensured I knew that he was there for me. While I do live about 120 miles away... and likely will not get routine service done at Varsity... Jere made sure I knew that if I ever have an issue at any Lincoln dealership during service, I am to call him directly and he will be there to help me. During my time there, I never felt rushed, or even pushed to go look at more expensive 'new' cars. This is my 11th or 12th car.... and the best experience out of all of them Varsity Lincoln in Novi, MI does have my ongoing business, and I will continue to recommend this team to family and friends.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Very easy to deal with. Very quick service. We were done within a couple of hours.

Matthew Carducci absolutely, hands down made the car buying process the easiest I’ve experienced in my life. I got to the dealership around 1:00 PM he had all the paperwork done, the vehicle cleaned, checked and everything ready to go, paper signed, and out of there in less than two hours. He also pulled some strings and had them put a full tank of gas in the vehicle. We even had time to sit back and chat about APPLE’s newest technologies and I even encouraged him to update the software on his phone, but she did right there. It felt like I was chatting with somebody I’ve known for a long time. They did not try to press any extended warranties or gadgets and gizmos and stuff. They made me aware that warranties were available and asked me if I want to explore that option. I declined and they never press the issue again. When I’m in the position to purchase a brand new one. I will hunt Matthew down!