Used 2023 Ford Explorer for sale near Joliet, IL

``Your customer service was outstanding! You went above and beyond to help us and I truly appreciate your patience and dedication of your job and to provide us a great service.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Justin is a very good man talk to me about everything I needed, and he called me when everything was done and it was done properly

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

When people complaining about the car buying process this wasn?t one of them they were great!!!

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Always excellent. Polite,helpful answer any questions

Michelle is the reason I service my car as she is always greets me with a smile and makes sure to tell The specials at Dunkin Donuts and I look forward to my service as she is friendly to all customers in waiting area! Kudos to Michelle keep up the good works!

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!