Used 2023 Ford Explorer SUVs for sale near Merrifield, VA

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Service advisor explained Maintenance service. I was satisfied with the experience. I would go back there.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great Job Matt! Customer service was great and got back my car on time. Appreciate it.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

Upon entering the lot we were no pressured into anything. The sales rep, Richard Cypress, was very personable. He allowed us to do a test drive of the vehicle, still no sales pressure. They were fast, professional and made our purchase very easy. I highly recommend anyone to go see them for your next vehicle purchase. And please ask for Richard.

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

Every car purchase should be this easy. From internet search to phone call to negotiate deal and flying me to pick up vehicle was seamless Recognition to the Arlington staff who I encountered should be commended with a special recognition to MK to putting it all together. Stay safe and Be well all. CBuf....

My experience was very good, especially the attention I received from very professional and qualified people. The vehicle I bought is in excellent condition and the administrative management was also very exceptional.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

This weekend, I had the incredible opportunity to purchase a car from my long-time friend and his amazing team at District Auto Group. Working with Amir and Moe to acquire my 2021 Infiniti Q50 was truly a blessing. From the moment I stepped through the door, I was greeted with a warmth and hospitality that made my son Joshua and me feel like part of the family. I must say it was the best experience I've ever had. Amir and his team went above and beyond to ensure that I found the perfect car. They listened to my wants and needs, answered all of my questions, and helped me find a car that I absolutely love. The entire process was seamless and stress-free, thanks to their expertise and professionalism. Walking out of District Auto Group with my new car felt like a dream come true. Not only did I drive away with a fantastic vehicle, but I also gained an extended family in Amir and his team. Their genuine care and dedication to their customers shine through in every interaction. I can't recommend them enough to anyone in the market for a new car. If I could give 100 stars I would!!! Thank you for providing me with such an exceptional experience! 🤗

Service was excellent. Peggy answered all of my questions and concerns. Will return for next service.

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

I found the sales experience to be excellent. Both my sales person and sales manager were engaging, helpful and honest in their approach. The sales process itself was very quick and with the professionalism of the business manager, both painless and enjoyable. I was very happy with the entire process!

Ernest helped us with purchasing our 2022 Tahoe. Ernest is patient with our questions and did everything to help us feel confident in our choice. I would recommend Fitzgerald to anyone! This was a great experience and I look forward to coming back for our next vehicle! Thank you Ernest and Team!

Great job Mr Sean Furr, my experience was awesome!! He explained all the details got me a great deal. I am very satisfied

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

I had a Great Deal and I got good Ride. I'm enjoying my Kia Seltos 2021