New and used 2026 Ford Explorer for sale near Dallas, TX

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

My Uber dropped me at the Dealership from the Airport and in 3 mins my sales rep I had been exchanging emails with met me at the door! My New 2026 Maverick was out front waiting for my arrival ! My sales Rep let me take it for a 3 mile test ride ! We came back and he introduced me to the Finance Manager ! We sat down and in 2 hrs. from my arrival I was on my way to Houston ! Best new vehicle purchase . I ever had ! Donald Pete

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

I took my Bronco in for service today as a walk-in and had an excellent experience. Naomi Romano went above and beyond to ensure my repair was completed the same day, kept me well-informed throughout the process, and recommended a service to prevent my battery from having the same problem again. She also arranged a complimentary ride home and coordinated valet service to return my vehicle after the repair. Everything was seamless, and the repair was covered under warranty. I highly recommend Naomi and AutoNation Frisco for car service needs.

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Excellent service and always the reliable repairs. They give you reliable advice on what repairs are necessary and when you can expect the repairs to be completed. Service you can trust.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

The service there was fantastic and fast and everyone was super friendly 10 out of 10 will be returning

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

The employee did a great job. The Android auto was fixed. My is in good shape now.

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

From the moment of contact with the service agent he was friendly and helpful with all questions regarding my scheduled service appointment on my vehicle.

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Jonathan was very patient with me,I?m not all that car savvy. He told me everything that was happening and what he was going to do. Gave a very accurate time frame. I was very happy with the service.

I love the fact that they offer service to come to the house and do an oil change and the service was done done in a timely manner, and there was no mess that they changed my oil in front of my house