New and used 2026 Ford Explorer for sale near Dallas, TX

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

My Uber dropped me at the Dealership from the Airport and in 3 mins my sales rep I had been exchanging emails with met me at the door! My New 2026 Maverick was out front waiting for my arrival ! My sales Rep let me take it for a 3 mile test ride ! We came back and he introduced me to the Finance Manager ! We sat down and in 2 hrs. from my arrival I was on my way to Houston ! Best new vehicle purchase . I ever had ! Donald Pete

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Jonathan was very patient with me,I?m not all that car savvy. He told me everything that was happening and what he was going to do. Gave a very accurate time frame. I was very happy with the service.

I took my Bronco in for service today as a walk-in and had an excellent experience. Naomi Romano went above and beyond to ensure my repair was completed the same day, kept me well-informed throughout the process, and recommended a service to prevent my battery from having the same problem again. She also arranged a complimentary ride home and coordinated valet service to return my vehicle after the repair. Everything was seamless, and the repair was covered under warranty. I highly recommend Naomi and AutoNation Frisco for car service needs.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

From the moment of contact with the service agent he was friendly and helpful with all questions regarding my scheduled service appointment on my vehicle.

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

I love the fact that they offer service to come to the house and do an oil change and the service was done done in a timely manner, and there was no mess that they changed my oil in front of my house

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

Sales man did a great job . Got us in out like I asked. I would recommend going there first.