Used Ford Explorer for sale near Concord, NC

Service Advisor Carmen was WONDERFUL?we always enjoy having her as an advisor when we bring our Ford vehicles for service and factory recalls?she kept us updated on the tire installation and one recall that was due. She is an asset to Mark Finken!!!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I took my car in for a recall to Scott Clark Nissan. They called me yo let me know. When I got there Nigel helped and said it would be a lot less time than I was originally told and he was right. It took only 1 122 hours vs 4. The work was fine great. Got the car back cleaner. Everything’s great. Nigel helped greatly. Excellent in every way.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Had an ongoing problem with my 2021 Outback info center. After many updates recommended by Subaru, which didn’t work, Randy Marion’s service crew provided me with a loaner car (which I now want!) while they worked on my car. In just a few hours they notified me that my car was ready. So far, it appears so. System working faster than ever before. All in all, I was EXTREMELY satisfied with my experience with them. 👏👏👏

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great service shop. I’ve been using the service department for years and have always had a good experience. Feel confident in the car maintenance and workmanship.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great service team - been there for decades - reliable and dependable. Work with you regarding keeping you on the road.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Richie was absolutely amazing and very helpful with finding my perfect car! He’s very easy to talk to and just an overall amazing salesman. THANK YOU RICHIE!

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Was very nice and easy to talk with! They helped me get a good deal that I was happy with. My truck drives super smooth.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Great place to do business. Fair prices, Great service. Brandon, Justin and Jacob are the best.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

In and out at a good time, with no appointment. The tech was very polite with.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

Great service, Anthony was very helpful. We have worked with this CarMax in the past and had a great experience both times. We are still in the process of looking and are glad to know CarMax South Blvd is assisting us in our search.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I have been a customer for 15 years - from day one they have been fantastic. They make me feel welcome when I arrive and listen to my concerns. My vehicle was serviced and returned quickly . They are 5 stars in my book

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Sales person was great to work with and finance was a breeze to handle. All in all I will use Crossroads Ford from now on

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I highly recommend this dealership to anyone considering buying a vehicle. I live in Colorado and found one of their vehicles online. When I called, William picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, Jason, who made me feel even more confident about the process. They picked me up from the airport, and everything — absolutely everything — was exactly as promised. From start to finish, this was hands down the best car-buying experience I’ve ever had. These guys are true professionals. If they give you their word, you can trust they’ll stand by it. Going forward, this will be the first dealership I check when shopping for any future vehicles — especially high-end ones — because I know I’m dealing with a team that values honesty and integrity above all. Thank you again for an outstanding experience!

We purchased our Explorer Limited brand new in Sept 2014. We live in Wyoming, and we've traveled to both coasts in comfort. It has 211,550 miles, still going strong! Knock wood!

I really wanted to buy a renegade they had, but the extremely high doc fee and the unwanted LoJack they added on the the price was a non starter. Come on, it not a kia. Who puts a LoJack on a jeep?

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Carmen is wonderful! She kept me updated while my vehicle was being serviced and I was in and out within the hour. It is always a treat to have Carmen as my service advisor. Happy they got the new credit card readers.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Sales was exceptional in getting me to the payment I stated I needed to make a deal. They went above and beyond to make sure I left with the vehicle I came in for.

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

Darrell is great. Always so thoughtful. I love the pick up service and especially Darrell. Not sure why I have to give a review if 25 words or more. This is why I don?t leave reviews

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !