Debbie made buying a car fun and enjoyable. She didn't pressure us. She cared about what we wanted and made sure we were very happy with our purchase. Our Buick was a 2015 in mint condition at a very good price. Everyone was nice & fun to talk and work with. If you are looking for a vehicle ask for Debbie you will not be disappointed. It was truly a stress-free awsome experience.
New to us
by JoeBob from Weiser, ID
December 7, 2018
My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)
by rkhonda from Pleasant view, UT
January 8, 2019
We love the comfort and all the bells and whistles
My husband likes the twin turbo for speed
I love the heated seats and park assist
Working with Jacoby Garmon was a great experience. My husband dealt with him on his purchase and I reached out to him to have him help me with my purchase as well. Everything was super fast and easy. Everything was done online and via text. Super convenient for me as I don't like wasting valuable time. I looked at the inventory on line told him what caught my eye and he got the ball rolling. Emailed him all pertinent info needed and once my paper work was ready to sign I just came in got that done and I was on my way. We dealt with both Chad and David for the financing part of the deal and they were both great at explaining all the offers/deals available to me. Great dealership experience overall.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Jacoby Garmon has been a blessing to me and my children we appreciate his great customer service, he was very attentive and made the best deal ever. He sold me another new truck, without hesitation!
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
They worked hard to make things happen. They never settled even when the deal got tough. They found out ways to make it happen and they truly cared which meant a lot. Great team effort from the salesman all the way up to the sales manager etc. great team great people awesome company.
Nice Solid vehicle front seats are uncomfortable
by Coon dog from Minnesota
December 8, 2018
I purchased my 4X4 XLT with 45.000 miles on it .Its very nice quiet SUV pulls my boat well. But the front seat cushion is uneven so the back of my leg sits on a uneavan seem. And I am averag build .The brake pedal bracket is close to the gas pedal so when braking my foot is on the Brake pedal and bracket at the same time. Changing of the heat or AC can be like texting and driving I wish the controls were simpler. Gas mileage is a respectable 20 miles per gallon average even in Minnesota winter this vehicle does not have a lot of storage in the armrest or dash
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
the improved ford
by lewluv from philadelphia, Pa
December 13, 2018
this car has grown on me over the years, and the handling has improved greatly, and now some way, I will own one for my family and myself!
There was an advertising web add that was misleading which made it impossible for us to agree on the deal, in the end we were able to work it out...
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything ready for me. All I had to do was come sign the papers n pay down payment. The car was washed and full of gas ready for me. Thanks Planet Ford and Taylor. I am going to recommend you guys n Taylor to my family n friends. I am completely satisfied!
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
We bought this car used with 128K miles on it to use as a winter driver. I wanted a V8 engine due to reliability concerns with the V6. The car is very clean, and drives as it should. Fuel economy is worse then expected, at 14 MPG combined driving. The 4.6 3 valve engine produces more then ample power (291 HP) for this car. I'm used to a Mustang GT Premium with 475 HP, and am not disappointed with the Explorer. These engines are prone to valve train noise at idle, and this one is no exception. As for the vehicle, quality is good where it counts, such as the structure of the vehicle. Trim quality is poor in places. Handling is very good for an SUV. The 4x4 would have benefited from a limited slip rear differential.
Amid the selection of dealerships across houston, superior Subaru was the fourth I had visited. Upon arriving late in the evening they responded to me quickly and professionally. They rapidly pulled up the deal they had been putting together for me and shook my hand as a satisfied new owner of an amazing Subaru. Thank you the the entire team over at Superior Subaru. I highly recommend selecting them.
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
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