Bought a car out of state and site unseen. Relied on pictures and the salesman (Jeff Short) Paid and flew out to meet them. Car was MUCH better than described. Dealership went out of the way to have everything set up and ready. The best car buying experience I have ever had and FINALLY! An honest and reliable dealer! WOW! Highly recommend them.
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Very professional dealers while maintaining a friendly attitude. I am very satisfied with the price ! Thank you Donnie Bateman, Jeff Short, and everyone at TriCity Ford of Eden.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
great service! very friendly, very knowledgeable about vehicles. didnt take advantage of me because i am a woman. very nice group of gentleman! highly reccommend!!
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
I will continue to buy from Duncan of rocky mount for all my vehicles from now on. Ronnie Altice was the most help and put more wprk into getting us what we wanted for our last vehicle as well as our newest one. All my wife and I did was walk in and he seen us and its like he'd known us for years. His ability to be truely honest and upfront earns my respect everytime. Ronnie showed us everything we wanted to look at as well as his own personal opinions on vehicles which was a huge help. We have told our friends and family to go here because of the service and care we have gotten from the entire staff but to go see Ronnie Altice if you truely want to be treated with respect and althe hardest working salesman we have ever met. I would tell anyone looking to buy a new or used vehicle that before going anywhere to look please go see Ronnie Altice , he will take care of you better than any other dealership you will find. To the team at Duncan, thank you for everything and all your hard work and help to get us in our beautiful truck. To Ronnie we cant thank you enough for all you have done for us this past year with the 2 vehicles we have purchased from you. We will be back for all our future needs to see you and honestly look forward to seeing and working with you again. THANK YOU!!!! As for the awesome Wes Shropshire ( crazy ol marine) it was awesome sitting and talking with you and joking around while we were looking. Thank you for your help and for the help you gave our first night and continuing to talk and hang out with us while we were there. My mom and wife both loved the atmosphere when you were around , it was always fun and a laugh . thank you for all you did for us. Thank all of you all for your help So grateful, Chris, Crystal, and Alex Shell
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Everyone there was very polite and I was able to get most all the information I needed via email. That made things much easier and allowed me to come in and test drive the traverse and purchase it in a couple hours. Much better buying experience than my last vehicle.
After searching the area dealers, we found the best deal at Tricity Ford in Eden, NC. They gave us all the information we needed to close the deal on our escape.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
We bought a 2016 Subaru Forester today at Nelson Ford. Our team member, Brandon Cline, was very helpful in helping us to choose the right vehicle, in getting the vehicle ready for us, in explaining the vehicle's features, and in assuring our satisfaction.
2019 Ford Explorer Platinum Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Liz Shamburg Rocks !!!! She is an asset to this dealership !!! She and all the staff at Smart Chevrlet are very knowledgeable and friendly. They go the extra mile to make sure you are happy and find the vehicle that you are looking for. I would suggest Smart Chevrolet in Madison, NC to anyone looking for a vehicle !!!! Keep doing what you do best, Smart Chevrolet staff !!!! Thank you, Liz !!!!
2011 Ford Explorer XLT Review
very clean car
by dudysudy from canton,mi
April 12, 2019
5
This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.
Wes immediately ran out to greet my boyfriend and I. I had been to several dealerships, and being in my early 20's none of them treated me as a serious buyer, one major dealership acted like they couldn't be bothered with us and even laughed at us while discussing vehicles. Wes is super friendly and makes you feel comfortable buying a used car, without having to ask he had the car history and everything ready for us. By the time we left I felt like I've known him for years!! Definitely recommending Wes and the rest of his team to all of my friends/family/and coworkers looking for a respectable and trustworthy dealership.
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
My sales person was John Shore he was great. He was very helpful and friendly by leading me in the right direction on my car it was a great first time experience from a dealership. If you need a car or truck with low payments John Shore is the one you need to see. I highly recommend my friend and family to see him. You can call him at (434)713-9363 thanks again
2017 Ford Explorer XLT Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
We purchased our 2013 Ford F-150 at Nelson Ford. Michelle was the salesperson that we dealt with during the whole experience. She was super nice and not pushy. Michelle was prompt to handle questions over the phone and was honest and straightforward. I would recommend Nelson Ford to anyone in the market for a new vehicle.
2019 Ford Explorer XLT Review
Great car buying experience
by oesjoy from Orange Park, FL
May 3, 2019
5
This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.
Just bought a Ford F150 from Nelson Ford on Sat, we worked with John Shore, by far the greatest salesman we have ever worked with!! It was like an instant friendship!! Will recommend Nelson Ford and John Shore for everything!!Thanks again
2014 Ford Explorer Sport Review
We made and comfortable to drive.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
Eric is a great sales consultant and gave us a good deal on a 2012 ford fusion! He helped me very efficiently and timely. I would definitely go back for future purchases. The facilities was very clean and all the employees was kind and helpful.
2016 Ford Explorer Sport Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
Got such great service buying a used truck decided to purchase a new car at the same time. great deal around.
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
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