Jim was very pleasant and polite. He made our experience feel more personal compared to a dealership experience. We were not pressured into buying anything, even though we knew that we were already set on getting the Nissan Rogue. The windshield was cracked and the interior had pet hair on the seats and floor. We conveyed our concern about the two issues, especially in regards to the pet hair since my family has allergies. Jim took care of us and had it arranged for the vehicle to be cleaned, and for our windshield to be replaced. I would not hesitate to recommend Jim and CUABSI to friends and family. Any future vehicle purchases will be going through this place.
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Took my Ford F 150 in for work on a couple of recalls and for a grinding noise in the front driver???s side hub. Everything up to this point has been great, recalls were taken care of by the afternoon. Didn???t get the grinding in the IWE taken care of yet as they needed to order parts. I am waiting for the call on the arrival of the parts to get that issue resolved. I worked with Don in the service department and he was great, professional, and easy to work with. so far great experience.
Juan was very down to earth and easy going, which is hard to come by at car dealerships. We test drove our new Ford Edge with the whole family car seats and all. Juan was very accommodating when I had to leave and come back with a different trade in vehicle. Overall was one of the least pressured experiences I have had at a dealership. They also don't have the one price thing so we were able to get the vehicle for less than advertised.
What an amazing experience! Toby was fantastic from the start of my process until my departure. I was looking at new Raptors when he pointed out that he had used Raptors as well. I found one with very low mileage and well below the market price average. I love the Raptor and Toby was absolutely the best salesman I???ve had in 35+ years of buying cars. Not sure I could say enough about the cleanliness of the dealership as well. The finance options were plentiful and I truly had the best buying experience of my life. Well done Toby and well done Phil Long Ford of Denver!
The dealership is clean with a large inventory. Internet Sales Manager Toby Cooksey is knowledgeable and professional. He is genuinely concerned with getting you into the right vehicle and makes sure you have all you need to make an informed decision.
Phil Long Ford Service and Parts Departments, specifically Don Heck in Service and Bryan Adams in Parts, are great guys to deal with. They are very knowledgeable, trustworthy with advise on recommended repairs/services and both very dependable with communication and follow through. I strongly recommend both of these guys for your parts and service needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Jaclyn was fantastic with us and answered all my questions. There was no pressure from her and she was so patient and great to work with. I will definitely be back to buy from her again. Range of cars was great for the time of year and a lot of incentives
Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
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