We have always leased or purchased our cars from Park Ford for as long as I can remember. Our salesman, Bob D'Andrea has always been helpful and knowledgeable. He always explains everything we need to know about the new car. Always an excellent experience!!
Brought my Edge in for axle replacement. I worked with Chris. He made sure they had the parts, gave me an estimate, and then made sure it was ready when promised. He also offered me a ride home while it was being worked on. All in all a nice experience. No complaints about any car I've had serviced here.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
This is my 3rd leased vehicle through Stamford Lincoln and it is as always a pleasurable experience. Barry Pasqualini, my salesman, is the greatest. Never any pressure, listens to what I want and gives me the best price possible. He is a main reason why I keep coming back to this dealership. Bob Katz, in Finance, made the signing of all the paperwork very fast and easy. All reasons why I will continue my car buying relationship with Stamford for years to come.
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
I asked 3 dealers for Internet pricing on a 2014 Ford Escape. Bob Thomas Ford had the best price, responded quickly and had an excellent follow up process. The overall buying experience was hassle-free.
I have been a customer of Bob Thomas ford for several years and have always been treated exceptionally! From the sales department, to parts and service and the body shop everyone at the dealership is nothing but helpful and pleasant to work with. As an example when I purchased my last new vehicle, an F150 my husband was working and didn't have time to take delivery and pick up the truck. The staff at Bob Thomas ford offered to deliver it to my home! That's customer service! I'd recommend them to anyone in the market for a new ford or any used car. Very fair and very honest.
We recently bought a Ford Escape and the whole experience was fantastic. It was a seamless experience, the best I’ve ever had at a car dealership. I would highly recommend this dealership to anyone looking for a new car.
An Outstanding car dealership. I have dealt with numerous new and used car dealerships over the years. The staff could have not been more accommodating and made the process of buying a used car very easy. They are a real class act and I am very pleased and will seriously consider purchasing car from them in the future.
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
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