Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
I had a great experience with Zach from your service center. He kept me updated as I waited and was professional at all times. He offered a ride to where I needed to go if I could not wait and took care of an issue that I had with my salesman which is no longer there without me even asking. He will be the reason I buy or lease my next car from Frank Leta.
Just purchased a 2018 Raptor from Marshall Ford and am very happy with the entire purchase process. Raptors are in high demand and in SoCal dealers are asking as much as $20K over MSRP. Almost decided not to get the Raptor due to outrageous dealer ADMs. However, Jim Parisi to the rescue! He advertised the Raptor at $1K below MSRP, ordered exactly what I wanted and I am now the owner of a new 2018 Raptor. Everyone at Marshall Ford was great to deal with and I would highly recommend these guys to anyone! I traveled 2100 miles to get my new truck and had an awesome cross-country road trip in my new Raptor. Well worth it and my thanks again to Jim and everyone at Marshall Ford! They will not be beat on price and are a great group of folks to deal with!!
by Steve S. Drivin' a dually! from St Louis, Mo
June 1, 2018
Buying a new truck is a daunting experience for everyone. The last time I tried to buy a truck in South County Mo., I actually caught the finance manager trying to con me out of nearly $2K. It cost them the sale. It seems we grow up believing that every car dealer is dishonest and out to get all they can with no true regard for their customer. Sometimes it's true. But not at Marshall. My experience at Marshall was far different. No pressure whatsoever, straight forward and all round decent people.
From the very start the people at Marshall struck me as honest and having integrity. I had the good fortune of having Jim Parissi as my salesman. He was very knowledgeable, answered all my questions and walked me through the entire process. Chris in financing was extremely helpful getting me a terrific finance rate and helped my new company establish credit. In the end I got by far, the best deal in 6 months of searching. I would highly recommend you give them a try with your next purchase.
Thanks Jim and Chris. and everyone at Marshall
Was looking to add a new truck to my business, knew what I wanted & sent my requests out. After talking to what seemed like 50 dealers, I gave up & passed along the search to my dad. He called Bommarito, got Chris on the phone & within hours we were driving away with a new truck. What an easy process when salesperson shoots ya straight. Go see Chris, he makes buying a new vehicle manageable.
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
The staff could not have been better. They did not play games. they knew what they were talking about. They offered me more for my trade than 4 other St. Peters / West / South County Dealers included Lou Fusz, Bommarito and Sinclaire. They stayed late to get it done and even went to buy batteries for my remote. They also have the FOREVER warranty that is amazing bumper to bumper as long as you own the car. Totally worth the drive. These guys were so easy to work with. I wouldn't go anywhere else. They even have concierge service for free including bringing you a rental even for routine maintenance! You won't find a better deal, better people, or better service in St. Louis...maybe anywhere. Can not say how impressed I am with these folks. After weeks of car shopping they closed the deal with style! Thanks guys!
Chris Auffenberg Ford in Washington, MO gave me the best car buying experience I’ve ever had. I bought a used Acura from them in Dec 2013. They were much more willing to deal than the few St. Louis dealerships I shopped at. The money I saved was well worth the drive to Washington. The car I bought ended up having some problems and the dealership went above what could be expected to make it right. I highly recommend this dealership.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Bill Emling was fun to deal with and did an Awesome job selling us a new car. We have always had such good experiences selling and buying cars here.
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