i recently went to Tasca in Cranston with my significant other to pick up a car that he had just purchased with no intention of looking at or buying a car for myself. We (and other family members) have always called on "our" salesperson Lou Colon when we wanted to purchase a vehicle, while my significant other was signing his paperwork, Lou told me about a car that had just come in and he thought it would be perfect for me. i looked at the car and fell in love with it. Lou was right the car he showed me was perfect for me! i love my "new" car! i can't say enough about the Tasca dealership in Cranston. Everyone i have ever dealt with at Tasca has always been friendly and courtesy. They do everything possible to make the car buying process as easy as possible. i will continue to recommend Lou Colon and the Tasca dealership in Cranston.
Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I can't say enough good things about him thank you Bob Hebert
We had a wonderful experience when we purchased the car the salesman was very professional and knowledgeable of what he was selling. We???ve been back 3 times for service and I must say the service is second to none. On this visit we had Nick as our salesman he was straight up about what he could offer and what was available I don???t usually go to the dealer for tires they tend to be pricey but when he beat town fair tires price I knew I was getting a great deal. I didn???t have to try and bargain price with him he beat them all and I always get 3 quotes when purchasing something he even fit our car in right away. These guys are doing a wonderful job I will be back.
Every call was responded to and on a personal level, Customer Service from all was top notch. Sales associate Lynda was very totally involved in my satisfaction and was very personal and was willing to go the extra mile to ensure my satisfaction. Very trustworthy service.
I have brought my father's care in to Franklin Ford twice for safety recall repairs. I felt like I was treated like a person who just purchased a brand new car. The people in the service department are genyine,happy to help customers and you can tell it is a place they are proud to work there. Thank you I will share my experience with people to let them know of the class act Franklin Ford is!
Driving my new jeep is so much fun. It runs and drives well and I'm really excited about it. I bought it from Dave at colonial. He was really helpful and informed me about everything I wondered and had questions about. I will go back later when I needed another car.
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