A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Fun car to drive
by Frank from ARLINGTON
January 18, 2019
The Mustang GT is fun car to drive! Alot of power for a car this size but it handles well and never feels like it's out of control. I have the convertible option and it's great on a nice day with the top down. I Love driving this car!
2009 Honda Accord
I really like this car .
Thanks for helping. Go Look for Ammar Hanjra very knowledgeable Finanace Manager.
Maximum Auto has a huge selection of used cars.
Loved every mile in this car
by salbert from Phoenix, AZ
December 27, 2018
Best purchase I could’ve made. As my second car ever I have a lot of pride attached to my 2014 mustang. You just feel good driving it - the sleek sporty exterior paired with tinted sequential taillights, the faint roar of a coyote engine. I have nothing but love for mine, and I’ll be so sad to let it go.
The only mechanical issue I’ve noticed with the mustang is heat and AC. I make sure to let the RPM settle when I turn on my car before I touch the air controls. It seems running your RPM too high affects the air controls? Sometimes the air blows but the temperature doesn’t set. And sometimes the temperature works but the air isn’t coming out all the way. This was a HUGE problem for me living in a desert state - but I had my cabin filters changed and have been mindful of the RPMs, now I rarely if ever experience the same problem.
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