Pleasure to work with Jerry's Ford Sales Department and Sean Mathis
Right Muffler falling off, not good.
by Mad stang from Houston, tx
December 2, 2018
It was nice until it started to break down and the service manager and manager at Randall Reed Ford in Humble, the customer center, warranty, and all of them turned their backs on me when my muffler fell off the car while driving. I work with engineers as well, and they, the quality department, and I all think it is a manufacturer defect but Ford does not agree and refused to cover the repair.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
Best sports car value for the money
by Tom from Palm coast
December 13, 2018
The 2016 ford mustag GT California Special is absolutely gorgeous. The interior of the car made me want to have the CS. The seats, dash, stripes and wheels all make this unique and extremely comfortable.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
by Sportfan from Youngstown
December 26, 2018
Mustang GT 5.0 Premium 2015, sport car and really nice one. I have purchased this not since long time ago and I like it but, because of my relatives coming to me in town, I need enough space for them inside the car rather than just Doors.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great fun car
by Gt/cs from Ann Arbor mi
December 11, 2018
Have owned several mustangs over the years. Currently have a 2016 california special Gt, I only have two complaints
1, the interior would squeak. Took it to the dealer and they could not verify any issues. I ended up taking the dash apart and put padding where plastic touched plastic. Issue solved.
2, the non pro audio shaker sound system. Meaning the one without the subwoofer leave much wanting in terms of sound.
These are two very minor issues that are easily corrected. Overall I am very pleased with my mustang.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The most fun and enjoyable car I have ever owned.
by Eddie913 from Clayton
December 10, 2018
This car is a joy to drive. a spunky mustang convertible that is an absolute blast to drive in the summer time with the top down. I am always turning heads and getting complemented on the car.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Awesome car to own. Love it!
by Bob’s review from Davison, Mi
December 9, 2018
Very good quality and looks. Well designed. I would buy another one. This is my second Mustang and loved both of them! If you want a head turner sporty car you’ll enjoy as much as I do!
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 5, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
by Oldmanewcar from Wisconsin
December 30, 2018
I love this car, its comfortable and fast and nice looking. Don’t let the 4 cylinders fool you, its 310hp requires restraint. No better car for a long drive, roof optional.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
by Ken from Raleigh, NC
December 28, 2018
I love my Ford Mustang, after renting several mustangs over the years and owning a 2004 I treated myself to one of the most enjoyable fun experiences purchasing my 2015 Mustang a truly beautiful automobile.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
True Hot Rod, Roush Stage 3 performance.
by Big D from Shelby, NC
December 12, 2018
This car exceeds all my expectations. High performance, and 670 HP. Its not your family car, basically a two person car (Hot Rod) with a very small trunk.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
2018 Eco Vert Auto Mustang (4cyl turbo)
by Andrew from Waller
January 9, 2019
Bought Premium, it has all the bells and whistles. The only thing I don't like is the cup holders are not covenient and the back seat for extra guests sit in the wind with the top down. No complaints.
Peppy to aggressive when its needed, comfortable, customizable digital dash.
Had a great experience while I was there. I was in and out thanks to my mans Vincent and Chris appreciate the time they took to get me a new car. Satisfied customer. Got what I wanted..
Best driving convertible I’ve driven quite solid c
by Bob from Lincoln ca
December 22, 2018
Best driving American convertible made. Great suspension corners flat, great fun to drive. Economic to operate and still has wonderful performance, Ive driven many American sports cars this is the best value available.
The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.
Beautiful high performance vehicle
by DJ S from Riverton wyoming
December 23, 2018
Great torque! The Mustang GT is very attractive,as well as being a high performance vehicle . Finish is very good and it surprisingly comfortable with power seats including lumber. Solid and comfortable in a performance platform
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Its been a dream to own
by ryan424222 from Munster Indiana
November 25, 2018
My 2016 mustang has by far been the most fun and reliable car I've ever owned. It has all the power you could need, reliability you can count on, head turning style and surprisingly good handling in the wet and snow (with in reason)
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Best hot rod for the money , Mustang GT Premium
by Bill from Cumming
January 6, 2019
This convertible gets looks everywhere we go. Lots of fun to drive too, Roush exhaust sounds mean too. She eats gas however and on trips there are many fuel stops.
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
Sexy and fun to drive but also dependable
by Mustang Sally from Huntsville, AL
December 24, 2018
Terrific car, fun, dependable, sexy. I will buy another one. A/C works great, handles smoothly and not expensive to own. The new body style is the best ever.
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
Mustang EcoBoost Cinvertible
by Stangvert from Spring Hill
January 4, 2019
Tons of tech, quiet ride, great gas mileage, high resale value, handles awesome, great Intercooled turbo power when needed. Quiet with the top down. Love my pony
I had a fantastic experience with dotcom auto. Payam is a down to earth guy that isn't in it to make a dollar. They cared for my truck and followed up and even went the extra mile in my opinon. I would defiantly recommend this dealership to anyone and I'm already pitching dotcom auto to my friends.
Mustang Gt. 5spd. 2007
by 07Mustang from Martinsville In
December 13, 2018
Very solid car. I feel none of the flex of my 95 mustang. Rear suspension feels planted to the ground like no other rear wheel drive car ive ever drove! And ive own a lot of them . Even with the traction control off! Its smooth down the highway. Great highway mpg. 26! At 70mph! It would be nice to have telescopic steering column . Lots of front leg room and foot room. Im 6'4" and size 13 boots. So this is a big deal to me .
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
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