Used Ford Mustang Mach-E for sale near Chevy Chase Section Five, MD

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

I have owned it for 3 months now and gone 10,000 miles. I have driven it in Indiana, Illinois, Michigan, Ohio and Ontario. I have easily found charging stations and just line it up with lunch or dinner. Car has a few quirks but it is to be expected for the first EV model. Car rides beautifully and Blue Cruise is awesome (had a few times where it would make me keep the hands on the wheel when I didn't think it should). I haven't had range anxiety because most Targets, Meijers and Walmarts have fast charging. Almost all dealerships do as well. Ford is also sending a free Tesla converter which will just add to the availability of charging stations. My only drawbacks on the car so far is the back windshield is hard to keep clean and the windshield wiper is too small. I also wish the car recorded with all the cameras it has on it like the Teslas. Lastly, the plastic on the B Pillars look crazy with the oils from people's hands. Really hard to clean.

Art was kind enough to set an appointment for me to have a tire checked out. They were thorough and fixed the problem.

This is an amazing car. The build quality of this car is amazing. I have never loved my car more than I love this car. I've owned the car for 5 months now and I have not been able to wipe the smile off of my face this whole time. I've noticed that most of the people who provide a negative review of this car have unusual expectations of the car, particularly as it relates to the car's range. It's also interesting to see how people's expectations change when buying an EV. Gasoline cars come with an advertised fuel economy and range that likely won't hit. But people in gas cars don't really care if they hit those numbers and they rarely, if ever, do. They just use those numbers to compare between vehicles. But then they buy an EV and expect to get every bit of range advertised. It's unfair to judge an EV differently than a gas car. If you spend time researching the car before you buy, you learn that EV range drops when the weather is cold. Research your car before you buy it. There's plenty of information available online in forums and on YouTube so that you can make an informed decision. That's what I did, so I knew going into it what to expect. If you do that, you won't be disappointed.

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

easy transaction great price fantastic service second vehicle purchased from them will use them again

Great car! Super fun to zip around the city. Do your self and get in a GT if you’re looking for an ev! Don’t sleep on it

Dealt with Rodrigo on my purchase mainly over the phone. He made everything go smoothly and didn’t play any games when I arrived. His communication was great and I would highly recommend him.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

I have been getting my vehicle serviced here for 20 years. I no longer live in the D.M.V area but when I visit and need my vehicle serviced Passport Nissan is where I am taking my vehicle. A very special thank you to Richard Stenzel ( hope I spelled his last name correctly). He has been filling out my service request off an on for at least 12 of the 20 years. It's really like visiting an old friend. When Richard is busy and I can't wait or he is not working I still get great service from whomever I am blessed to work with.

Had my car repaired at the body shop. Workmanship looks good as if nothing happened. Wendy was very professional & polite. She provided updates via text as well. A+

Chris Vanmeter sales consultant at Tedd Britt of Firfax is the Best, he did answer all our questions, and help us to get the vehicle that we want, even when other Big dealers in the Region turn us down, he is a very pleasant person to work with. Thank you so much Chris, and Mark for all your help. We strongly recommend Chris at Tedd Britt of Fairfax if you're looking to get a vehicle.

Purchased this car 10 months ago, and it's been perfect in every respect, and completely in contrast to the Tesla Model Y we just foolishly picked up 10 days ago as a 2nd car. The Tesla has already had two problems and we're trying to get it serviced. I wouldn't know about Ford's service because absolutely nothing has gone wrong with the Mach-E and it's a delight to drive. My wife loves the design, it's quick, efficient and roomy. We paid more than we should have for it, but it feels like a premium car and we're very happy with it

GREG IS THE MAN!!! Drove 3 hours each way to do business with him because Koons price was the best and the customer service was A1 and second to none. A dealership near me wouldn't even send me a picture and Greg sent me not one but TWO custom videos. I would take the drive again for my next car.

Just 2000 miles in so I can’t really gauge reliability. So far it is the best car I’ve ever purchased. Incredibly smooth and powerful with fairly tight suspension and steering. A cross between a small SUV and a sports car. Although it might look smallish on the outside it has plenty enough interior room for my 6’ frame…something Ford is always good at. My buying experience was very good. Ordered online and had a 9 month wait. The dealer honored the original price in spite of inflation and didn’t put any add-ons on to the car. They obviously did offer to sell me a bunch but didn’t push it as I politely refused. The blue color I got on the California Route 1 trim looks fantastic and turns a lot of heads.

Sales man Matt was great took care of me on the phone & as soon as I walked in the door very easy great experience

Ford ticks a lot of the right boxes for this vehicle - excellent, quiet ride quality on rough roads. Fantastic hands-free self-driving on freeways. Phone-as-key with keypad on the door convenience. As a second family car (our other car takes gas) it's awesome - never having to go to the gas station with charging at home for 1/4 the cost per mile of gas is brilliant. I've driven most of the competitors and never have I been jealous of the other cars. Until they have the phone-as-key or hands free BlueCruise, I feel lucky to have the Mach-E. And yes, I think Ford and GM need to get better at naming cars. Mustang? Blazer? How did these decisions get approved?

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

My first EV. I was ready to purchase a Ford Edge (internal combustion engine or "ICE") until I test drove the Mach-e on a whim. The quiet and smooth ride, power, ergonomics, and battery range immediately hooked me. I went home and researched EV and Mach-e's for a few days until I was sure that an EV was the correct choice and would work for my situation as well, or better than, a combustion engine. The dealer allowed me to test drive a loaner Mach-e for an entire weekend. Model purchased: California Route 1. This model has the longest range battery of all of the current model Mach-e's (312 miles) and is AWD (dual-motor). The Rt 1 is only one trim line up from the bottom, so it does not have ALL of the options in a Premium or GT, but it is still very nicely equipped for my needs. Pros: Power, fun to drive, quiet, lots of tech and safety equipment, well equipped, comfortable, consistently get claimed range or better, ease of charging at home and on the road with public charging, low cost of ownership (my home electricity cost is lower than the national average), enough storage space in the rear hatch and front trunk ("frunk") for my needs. Cons: Some rattles from trim pieces that need to be addressed, not a fan of EVERYTHING being controlled by the large tablet screen, relatively high purchase price compared to ICE cars, still less range than ICE cars, subscriptions to continue with all of the initial included options (SiriusXM, mapping and route planning with charging stops, Blue-Cruise hands-free driving, etc...), rear seats good for kids but tight for adults. Overall: I would recommend the Mach-e to anyone that asked me. You need to determine for yourself if the EV range and charging prices will work for your situation. It is by far the most comfortable and fun to drive car that I have ever owned after driving for 30+ years. If the Mach-e was an ICE, I would still recommend it. The EV aspect is just a cool add-on for me that makes the overall cost of ownership much better than an ICE car. Long distance and small road-trips have so far been easy. The DC fast charging network will be even better starting in spring 2024. I feel comfortable taking my Mach-e on any road trip using the built in mapping software and planning my charge stops to also be my restroom and eating stops. For me, there really is no substantial increase in time or inconvenience compared to travelling in an ICE car. If you do regular commuting and "around town" driving, the Mach-e is vastly superior to an ICE car. The home charging, especially in my location, makes the cost of ownership superior to any ICE and allows me to have a solid fun to drive car. Once all of the trial subscriptions expire, most can be replaced with apps available on my Android phone that connects wirelessly with Android Auto. This includes music streaming, mapping and charging stops, etc. The only subscription that can't be replaced by a phone is the BlueCruise handsfree cruise control. The BlueCruise is an initial 3yr trial that works only in certain areas. When it is available, I use it, and I love it. Still to be determined if I love it enough to subscribe in 3 years when the trial ends. Watch for dealer incentives and 0% loan rates to make the math of ownership work even better in your favor. Bottom line: Take it for a test drive. You'll probably love it and switch to your first EV too.

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

Kayla is awesome. She and her manager made my experience simple and easy. I highly recommend Battlefield Ford. I am now looking to possibly purchase another new vehicle from them.

Miguel greeted me on the lot as I appeared to be looking for the vehicle I found on the internet. He was driving the vehicle I wanted to purchase how cool was that. He gave me a run down on all the vehicle’s options and I fell in love with my new 2025 Santa Fe Hybrid. On the day of my purchase, he came in on his day off to make me feel comfortable with my purchase.

Special order took 10 months for build and delivery. Still very new. First time EV owner but so far very pleased. Only time will tell what the future holds.