I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
Just came from The Sherman Dealer to buy a used Promaster... 18k miles window proce $21k, the dealer ended up making up all kinds BS and my total "out the door price" was close to $30k for a scratched up, dented Promaster that was making a sound in the suspension. They ran my credit and started telling me that everyone is declining me (I have good credit) and they would recommend buying a new one so I could get approved... I was going to walk out and a manager chased me down to tell me that one bank finally approved me but the interest will be high and I need a larger down payment. (Monthly payments $499/mo) The manager told me not to run my credit anywhere else because it will void my deal.
I decided to look at Roesch Ford for another opinion. I was greated by Sam Mellenthin and he found me a promaster with the same miles same price, no scratches, proof of maintenance and inspections. My total price was the sticker price plus my taxes... $5k less than the last dealer! He got me approved from the first bank, no hidden charges, no bs upsell. Monthly payments $388/mo He was Knowledgeable about all the different types of work vans and gave me other options and explained what he liked and didn't like about the model that I was buying. Honesty, professionalism and pride in putting the customer first. Buying Roesch Ford was the best car buying experience I've ever had. I have always felt uneasy around car salesman and I'm always looking out for the scams and lies but I can honestly say that I felt completely comfortable with everyone at this dealership!
After shopping around at few different dealerships, including the big BMW dealerships... I am extremely happy that I ended up here. My salesman Andrew was not pushy and hands down extremely knowledgeable. He dedicated his time to me and answered all the questions I had. Prices are noticeably lower and vehicles are in good condition. I waited to write this review and just want to say that I recommend this dealer to anyone thats looking for a used vehicle. My X5 has been bringing nothing but happiness thus far.
FYI: they do financing here and the process is so quick.
Thank you Andrew.
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
Thank you so much for making it possible. My credit is pretty bad but these guys made it work. Karina was amazing and did not push me to buy the car like any other sales person world. Bought 2016 BMW 435 I’m really happy.
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Was looking for a used work truck and found a great selection at fair prices- bought a 2008 Ford e-250 and it has worked out great!! Will be back for another van
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